Position Summary
The Academic Manager is responsible for all academic issues in the school, specifically for ensuring and improving the quality of the academic program and well as consistent delivery and adherence to the KIE curriculum; for overseeing and addressing the academic needs of all students enrolled in the school; for hiring, training, and supervising all academic staff; for scheduling classes and staff to ensure efficient and effective use of personnel as well as budgetary constraints. Of greatest importance is to ensure the satisfaction and progress of the students.

Key Job Responsibilities
-Demonstrate leadership qualities (dedication, respect, cooperation, motivation, innovation, commitment to quality, excellence, and customer service) to staff, students, and management
-Manage the selection, hiring, orientation, training, supervision and observation of all instructors
-Supervise and provide support to teachers on a daily basis, ensure adherence to program curriculum and standards, which includes fulfillment of assigned administrative tasks and duties
-Oversee the academic budget for the center, including teaching budget, Class Size Averages and materials
-Check and approve payroll information for teaching staff on an on-going basis; ensure adherence to HR standards
-Advise new and current students on courses and services
-Work with faculty and school staff to ensure the highest level of student satisfaction
-Collaborate and effectively participate in domestic marketing initiatives and events
-Provide counseling for students on academic matters; handle and mediate disputes/problems between students and teachers, between teachers and teachers, and students and students
-Implement curriculum according to national standards and guidelines
-Disseminate information about course updates and changes, including the opening and closing of classes
-Monitor academic record keeping; maintain academic files according to company policies and regulatory standards
-Secure and monitor classroom facilities
-Conduct regularly scheduled instructional staff meetings, and coordinate staff training
-Stay informed of new developments in the ESL field and communicate this to staff
-Substitute or arrange for substitutes for teachers during illness, vacation, and emergencies
-Assist the National Academic Director in development and revision of curricula, syllabi, and materials for various programs

Minimum Qualifications
-Bachelor's Degree
-2 - 4 years experience teaching ESL/ EFL
-1 - 2+ years in an administrative or management role
-Thorough knowledge of educational practices, especially in the field of ESL
-Must be authorized to work in the Canada

Preferred Qualifications
-Master's in TESOL or TESOL certification
-Prior experience with industry and/ or international students
-Teacher training and/or curriculum development
-One or more foreign language ability a plus


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