Classification
Non-exempt

Reports to
Center Manager

Date
December 11, 2014

Northern Illinois Food Bank provides nutritious food to all those in need through our own efforts and those of our nearly 800 partner agencies in the following 13 counties - Boone, DuPage, DeKalb, Grundy, Kane, Kankakee, Kendall, Lake, McHenry, Ogle, Stephenson, Will and Winnebago. NIFB acquires, gathers, handles, and distributes approximately three million pounds of donated, government, and purchased food each month through local food pantries, soup kitchens, shelters, youth activity centers and other food assistance sites. 

JOB DESCRIPTION

Summary/Objective
Support the operations of the Northwest Center through interaction with staff, volunteers and agency partners (customers) to assure responsibilities are handled in a proper and timely manner.  These duties cover any of the center’s operations, including planning, supervising volunteers and volunteer projects. Additional supporting other center tasks including, accepting deliveries, serving agencies, processing orders, and so forth.  As such, this person must become familiar with most of the center’s operations and be able to communicate and work well with the Center Manager, the Food Bank’s main facility, and others.  Hours are:  Tuesday – Friday 7:00 a.m. to 4:30 p.m. and Saturday 8:00 a.m. to 12:00 p.m.

Essential Functions

1. Plan and prepare for center processing projects based on volunteer’s registration.
2. Supervise volunteer shifts which includes training of volunteers the shifts project. Shifts will include some evenings and weekends.
3. Maintain a safe working environment for staff and volunteers as well as following food safety guidelines.
4. Assist NIFB Agencies that come to the branch with getting and/or loading their orders, shopping for available products, posting their orders, receiving payments for orders, and forwarding paperwork to appropriate departments at main facility.
5. Operate a forklift to move product.
6. Help maintain the facility’s health and sanitation standards.
7. Help support the Center’s and Operation’s Department production schedule by meeting both output quotas and quality standards.
8. Load and/or unload NIFB vehicles when needed.
9. Other duties as assigned.

Skills, Education, & Experience

• Warehouse experience including forklift and/or electric pallet jack required; Certifiable on forklift and/or electric pallet jack.
• Strong organizational skills with people, products, and projects.
• Proficient with Microsoft Office applications.
• Must be a self-starter and take initiative in providing excellent customer service.
• Must have the ability to frequently communicate with large groups.
• Must be able to consistently lift 50 pounds and occasionally handle boxes up to 75 pounds.
• High school diploma or GED.

Work Environment
This job operates in a warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines as well as warehouse equipment such as forklifts, Reach-trucks, Electric and Manual pallet movers.

Physical Demands
While performing the duties of this job, the employee is regularly required to communicate. This is largely a sedentary role; however, some filing is required. This would require the ability to move files, open filing cabinets and position self on a stool as necessary as well as requires the use of a forklift.

Position Type and Expected Hours of Work
This is a full-time position.

EEO Statement
Northern Illinois Food Bank is an Equal Opportunity Employee (EEO).