Classification
Non-exempt

Reports to
Lake County Center Manager

Date
August 4, 2014

Northern Illinois Food Bank provides nutritious food to all those in need through our own efforts and those of our nearly 800 partner agencies in the following 13 counties - Boone, DuPage, DeKalb, Grundy, Kane, Kankakee, Kendall, Lake, McHenry, Ogle, Stephenson, Will and Winnebago. NIFB acquires, gathers, handles, and distributes approximately three million pounds of donated, government, and purchased food each month through local food pantries, soup kitchens, shelters, youth activity centers and other food assistance sites. 

JOB DESCRIPTION

Summary/Objective
Support the operations of the Lake County Center through interaction with staff, volunteers and agency partners (customers) to assure responsibilities are handled in a proper and timely manner.  These duties cover any of the center’s operations, including working with volunteers, accepting deliveries, serving agencies, processing orders, and so forth.  As such, this person must become familiar with most of the center’s operations and be able to communicate and work well with the Center Manager, the Food Bank’s main facility, and others.

Essential Functions

1. Participate in any needed volunteer shifts - including some evenings and weekends - and supervise Center volunteer tasks, including training, scheduling and enforcing food and safety standards.
2. Assist NIFB Agencies that come to the branch with getting and/or loading their orders, shopping for available products, posting their orders, receiving payments for orders, and forwarding paperwork to appropriate departments at main facility.
3. Support all Food Bank programs as needed including, if required, deliveries of programs’ orders and pickups of food drives.
4. Operate a forklift to move product.
5. Help maintain the facility’s health and sanitation standards.
6. Help support the Center’s and Operation’s Department production schedule by meeting both output quotas and quality standards.
7. Load and/or unload NIFB vehicles when needed.
8. Other duties as assigned.

Skills, Education, & Experience

• Proficient at a Basic level for Microsoft OUTLOOK, WORD and EXCEL.
• Previous supervisory experience.
• Warehouse experience desirable.
• Strong Organizational skills with people, products, and projects.
• Must be a self-starter and take initiative in providing excellent customer service.
• Must have good oral and written communication skills.
• Must be able to lift 50 lbs.
• High school diploma or GED.
• Certifiable on forklift.

Work Environment
This job operates in a professional office and warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines as well as warehouse equipment such as forklifts.

Physical Demands
While performing the duties of this job, the employee is regularly required to communicate. This is largely a sedentary role; however, some filing is required. This would require the ability to move files, open filing cabinets and position self on a stool as necessary and may require use of a forklift.

Position Type and Expected Hours of Work
This is a full-time position.

EEO Statement
Northern Illinois Food Bank is an Equal Opportunity Employee (EEO).