Job Details | Call Center Representative

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AMITA Health

Location: LisleIL 60532 Document ID: AD296-1NT1 Posted on: 2019-09-1709/17/2019 Job Type: Regular

Job Schedule:Full-time
2019-10-17
 

Call Center Representative

We Are Hiring

Rep-Call Center - Central Scheduling 001 - Full-Time,Day - Navistar - Lisle,IL

Why Join AMITA?

AMITA Health (www.AMITAhealth.org) is a joint operating company formed by the Adventist Health System in Altamonte Springs, FL and St. Louis, MO based Ascension.

AMITA Health is the largest health system in Illinois, comprising 19 hospitals and more than 230 sites of care. The health system has 900 providers in its medical groups, more than 26,000 associates and 7,000 physician partners and serves over 4.3 million residents in the greater Chicagoland area.

What You Will Do

As an Associate with AMITA Health, you will have the opportunity to
Answers incoming calls and performs triage of inquiries.
Responsibilities:
  • Responds to telephone and/or Internet inquiries from customers seeking information and/or resources., following a set standard.
  • Collects relevant caller data to assist with measurement, tracking and reporting activities.
  • Track inquires, questions and answers and provide resolution.
  • Performs additional clerical duties as assigned.

What You Will Need

Education:
  • Diploma
    • High school diploma or GED required

Work Experience:
  • Previous experience in customer service, call center, or healthcare setting preferred.
  • *Bilingual: Enligish/Spanish is a plus*

Work Experience:
  • Shifts will vary can begin at 9am through 7pm Monday- Friday and Saturday 7am-3:30pm.
    • Applicants must be willing to work Saturdays and evenings

Equal Employment Opportunity

AMITA Health will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
     
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