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AMITA Health

Location: LisleIL 60532 Document ID: AC326-21JV Posted on: 2018-09-1009/10/2018 Job Type: Regular

Job Schedule:Full-time
2018-10-10
 

Call Center Representative

Additional Job Information

Title: Rep-Call Center I

City, State: Lisle,IL

Location: Navistar

Department: Call Center 001

Additional Job Details: Full-Time,Day, 40 hours,Weekly

About Us

AMITA Health (www.AMITAhealth.org) is a joint operating company formed by the Adventist Health System in Altamonte Springs, FL and St. Louis, MO based Ascension.

With the addition of Presence Health, AMITA Health is now the largest health system in Illinois, comprising 19 hospitals and more than 230 sites of care. The newly combined health system has 900 providers in its medical groups, more than 26,000 associates and 7,000 physician partners and now serves over 4.3 million residents in the greater Chicagoland area.

Job Description

Job Summary:

Answers incoming calls and performs triage of inquiries.

Responsibilities:
  • Responds to telephone and/or Internet inquiries from customers seeking information and/or resources., following a set standard.
  • Collects relevant caller data to assist with measurement, tracking and reporting activities.
  • Track inquires, questions and answers and provide resolution.
  • May perform additional clerical duties as assigned.

Qualifications


Education:
  • HS or Equivalent
    • High school diploma required

Work Experience:
  • One or more years of experience in a customer service role preferred.

How To Apply

We urge you to apply to any/all positions that you have interest in. If you fit the qualifications for the role, we will reach out to you. Please ensure you complete all required fields within the application (indicated with an asterisk), as well as additional information that is requested of you. Information that you offer us will better assist us in understanding your qualifications and fit for the position(s) you've applied for.

Equal Employment Opportunity

AMITA Health will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
     
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