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AMITA HealthLocation: Elk Grove Village, IL 60007 Document ID: AC326-21JB Posted on: 2018-09-2709/27/2018 Job Type: Regular
Call Center Representative - Elk Grove Village
Title: Rep-Call Center
City, State: Elk Grove Village,IL
Location: AMITA Health - Eberle
Department: Neuro Admin 001
Additional Job Details: Full-Time,Day, 40 hours,Weekly
AMITA Health (www.AMITAhealth.org) is a joint operating company formed by the Adventist Health System in Altamonte Springs, FL and St. Louis, MO based Ascension.
With the addition of Presence Health, AMITA Health is now the largest health system in Illinois, comprising 19 hospitals and more than 230 sites of care. The newly combined health system has 900 providers in its medical groups, more than 26,000 associates and 7,000 physician partners and now serves over 4.3 million residents in the greater Chicagoland area.
Answers incoming calls and performs triage of inquiries.
- Responds to telephone and/or Internet inquiries from customers seeking information and/or resources., following a set standard.
- Collects relevant caller data to assist with measurement, tracking and reporting activities.
- Track inquires, questions and answers and provide resolution.
- Performs additional clerical duties as assigned.
- HS or Equivalent
- High school diploma required
- One or more years of experience in a customer service role preferred.
How To Apply
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Equal Employment Opportunity
AMITA Health will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.