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Location: ElginIL 60123 Document ID: AC235-4M7R
Ad Number: 1548460
Published on: 2018-06-1606/16/2018 Job Type: Regular

Job Schedule:Full-time
Published in: Shaw Media
Minimum Education: Not Specified2018-07-16

Customer Support

Classified As seen in Shaw Media

FMA is seeking an enthusiastic person interested in providing excellent Customer Support to join our team.

Duties: Point of contact to ensure members have a positive experience every time by providing assistance, information & resources necessary to utilize their member benefits & advising customers about events, studies or other offerings. This person will also renew annual memberships, develop call lists & make telemarketing calls for membership.

Requirements: High school diploma or equivalent & two or more years of customer service work experience. Professional & positive demeanor. Great interpersonal, telephone & business writing skills. Familiar with computer database software & Microsoft Office. Strong organization & multi-tasking skills.

Benefits: FMA offers a competitive wage & benefits package that includes health, dental, vision, life, & disability insurance; flexible spending plan; 401(k) plan; 529 plan; identity theft plan; generous paid holidays, vacation & sick time. We also offer a company-wide incentive plan, paid professional development & fitness reimbursement.

About FMA: We are a trade association, charitable foundation, publisher & tradeshow producer located in Elgin, IL. We advocate for the growth & sustainability of North America's metal processing, forming & fabricating industries via our publications, including The FABRICATOR, as well as through manufacturing summer camps & scholarships offered by our foundation. Founded in 1970, FMA brings metal fabricators & equipment manufacturers together through educational programs, technology councils, networking events & our tradeshow FABTECH.

We encourage you to visit our websites:;;;;

To apply: include a cover letter with wage requirements & send with resume to: