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FMA Communications, Inc.

Location: ElginIL 60123 Document ID: AC282-4E0H
Ad Number: 1559570
Published on: 2018-07-1807/18/2018 Job Type: Regular

Job Schedule:Full-time
Published in: Shaw Media

Customer Service Representative

Classified As seen in Shaw Media

Customer Service Representative

FMA is seeking an enthusiastic person interested in providing excellent Customer Service to join our team.

Duties: Point of contact to ensure members have a positive experience every time by providing assistance, information & resources necessary to utilize their member benefits & advising customers about events, studies or other offerings. This person will also renew annual memberships, develop call lists & make telemarketing calls for membership.

Requirements: High school diploma or equivalent & two or more years of customer service work experience. Professional & positive demeanor. Great interpersonal, telephone & business writing skills. Familiar with computer database software & Microsoft Office. Strong organization & multi-tasking skills. Benefits: FMA offers a competitive wage & benefits package that includes health, dental, vision, life, & disability insurance; flexible spending plan; 401(k) plan; 529 plan; identity theft plan; generous paid holidays, vacation & sick time. We also offer a company-wide incentive plan, paid professional development & fitness reimbursement.

About FMA: We are a trade association, charitable foundation, publisher & tradeshow producer located in Elgin, IL. We advocate for the growth & sustainability of North America's metal processing, forming & fabricating industries via our publications, including The FABRICATOR, as well as through manufacturing summer camps & scholarships offered by our foundation. Founded in 1970, FMA brings metal fabricators & equipment manufacturers together through educational programs, technology councils, networking events & our tradeshow FABTECH.

We encourage you to visit our websites:;;;;

To apply: Include a cover letter with your wage requirements & send with resume to:

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