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Location: ElginIL 60123 Document ID: AC225-4QJT
Ad Number: 1544957
Published on: 2018-06-0906/09/2018 Job Type: Regular

Job Schedule:Full-time
Published in: Shaw Media
Minimum Education: Not Specified2018-07-09

Customer Concierge

Classified As seen in Shaw Media

Customer Concierge

FMA is looking for a full-time Customer Concierge to join our team.

Duties: Person will be the point of contact to ensure members are provided the information & resources necessary to utilize their member benefits, to include:

  • Contacting members to review benefits & inform about events, studies or other offerings.
  • Renewing annual memberships.
  • Developing call lists & making telemarketing calls for membership.

Requirements: High school diploma or equivalent & two or more years of customer service or concierge work experience. Professional demeanor. Familiar with computer database software & Microsoft Office. Strong organization & multi-tasking skills. Good interpersonal, telephone & business writing skills.

Benefits: FMA offers a competitive wage & benefits package that includes health, dental, vision, life, & disability insurance; flexible spending plan; 401(k) plan; 529 plan; identity theft plan; generous paid holidays, vacation & sick time. FMA also offer a company-wide incentive plan, paid professional development & fitness reimbursement.

About FMA: We are a trade association, charitable foundation, publisher & tradeshow producer located in Elgin, IL. We advocate for the growth & sustainability of North America's metal processing, forming & fabricating industries via our publications, including The FABRICATOR, as well as through manufacturing summer camps & scholarships offered by our foundation. Founded in 1970, FMA brings metal fabricators & equipment manufacturers together through educational programs, technology councils, networking events & our tradeshow FABTECH.

We encourage you to visit our websites:;;;;

To apply: include a cover letter with wage requirements & send with resume to: