Job Details | Information Technology Technical Associate

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University of IL Hospital & Health Sciences Systems

Location: ChicagoIL 60612 Document ID: AA332-51C4 Posted on: 2016-08-1608/16/2016 Job Type: Regular

Job Schedule:Full-time
Minimum Education: Bachelors2016-09-15
 

Information Technology Technical Associate

Title:Information Technology Technical Associate (Server Engineer) - UI Health Info Tech Services (Job ID #69027)
Department:Hospital Administration
Category:Civil Service
Location:UI Health
Close Date:08/30/2016
Shift:Days
Hours Per Week: M-F 37.5 hour days
 
Description: Job Summary:
 
The University of Illinois Hospital & Health Sciences System (UI Health) is seeking an Information Technology Technical Associate (Server Engineer).  This position will proactively maintain the server and desktop infrastructure across multiple locations to ensure high availability of mission critical applications.  Ability to efficiently resolve issues at the server and desktop levels is critical. In addition to maintaining the environment, responsible for recommending and implementing technological improvements, and supporting the team in delivering mission critical projects.
 
Duties: Key Responsibilities / Duties:
 
  • Plans hardware needed for business/clinical systems and programs to be distributed to employee desktops
  • Responsible for assigned server groups and applications/programs
  • Builds, maintains and configures servers for desktop distribution or application software
  • Meets with assigned departments requesting technical information systems assistance
  • Analyzes departmental needs and recommends solutions including analyzing resource requirements
  • Works with user departments to implement solutions
  • Loads and tests assigned software
  • Troubleshoots hardware and software failures/anomalies from level 2 or 3 helpdesk calls related to application distribution or desktop access
  • Monitors system performance, recommends and implements adjustments to improve efficiency
  • Ensure that IS Infrastructure and Operations stay abreast of emerging products and trends
  • Create proper documentation and run book of all system builds and processes.
  • Manage problems and problem escalations in accordance with ITIL standards.
  • Manage projects
  • To be on a 24x7 support rotations as designated by the IS Manager Administrative Coordinator  Server and Service Desk Manager
  • Other duties as assigned
 
Qualifications: Minimum Acceptable Qualifications Required:
 
  1. Bachelor’s degree in computer science or related field
  2. Demonstrated experience building, configuring and maintaining large client server environments.
  3. Demonstrated knowledge and experience with the installation, configuration and support of Exchanges, SCCM and VMware.
 
Preferred Qualifications:
  • Working knowledge of client server technology preferred.  
  • Three (3) years of WAN client server IS experience
  • Two (2) years of successful experience building, configuring and maintaining large client server IT experience

 

To Apply: For fullest consideration, please complete an online application by clicking the Apply for Position button below.  

You MUST select UI Health as one of your preferred work locations within your online application.

Please upload all valid certifications and transcripts within the document section of your online application. 

All civil service positions require an exam.  The exam for this position is a Credentials Assessment.  You will not be required to report in person for this exam.

Credential Assessment Exam Scoring Information:

You will not be required to report in person for this exam. The updated online application and all uploaded, relevant documents, such as a resume and/or college transcript will be used in the calculation of the exam score. These documents should be uploaded prior to the position close date. 

When completing your online application, please be sure to provide your full work history with detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e. resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

Transcripts/Licenses/Certifications MUST be uploaded electronically to your online application through the "Documents" page on the Civil Service Employment Application (page 4). Be sure to select the appropriate document type before uploading the document.

If your educational institution provides electronic transcripts, please have them sent to hross@uic.edu

If your educational institution doesn’t provide electronic transcripts, they must mail the transcripts to:

 

University of Illinois at Chicago
Recruitment and Staffing
Human Resources Building Room 109
715 S. Wood Street M/C 862
Chicago IL 60612
Attn: HB2106 IT Technical Associate (Server Engineer)

If an application and all applicable forms, transcripts, and supporting documents are not submitted by the close date, the applicant/employee will not be considered for this position and will be denied. 

For fullest consideration, the above mentioned requirements must be submitted no later than Tuesday August 30, 2016

We appreciate your interest in employment at the University of Illinois at Chicago. 

The University of Illinois is an Affirmative Action/Equal Opportunity Employer.  

This position requires Illinois residency within 180 days of the hire date.

Please apply at the link below

https://jobs.uic.edu/job-board/job-details?jobID=69027

 

     
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