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American Hydrotech Inc.

Location: CHICAGOIL 60611 Document ID: AC016-3MLH Posted on: 2018-01-1601/16/2018 Job Type: Temporary

Job Schedule:Full-time
Will not pay relocation expenses
HOUR Hourly Wage: $20 -- $25 Minimum Education: Not Specified2018-02-15
 

CUSTOMER SERVICE - FULL-TIME TEMPORARY - 6 MONTHS

Located in the Streeterville area of Chicago.  A rapidly growing company in the industry of development, production and distribution of premium waterproofing and roofing products, seeks a high performance individual for the job opening of Customer Service Temporary (6 MONTHS). 

The position reports to the Transportation and Logistics Manager.     

CUSTOMER SERVICE RESPONSIBILITIES  

  • Customer order entry.
  • Process e-mail or faxes to release products from warehouses Verify pricing with sales representatives or regional managers
  • Coordinate with freight companies to handle shipping logistics
  • Re-quote customers on soil/paver quotes for changes in quantity
  • Follow-up on orders to ensure timely delivery and inform customers of any changes or delays. 
  • Enter orders into computer using MS Great Plains accounting software.
  • Invoice orders that have shipped.
  • Customer account reconciliation.
  • Coordinate any returns of material for proper authorization, restocking charge & credit.
  • Build strong relationships with customers and vendors. 
  • Learn to anticipate potential  trouble spots so they can be avoided.  
  • Have above average attendance and punctuality (Hours 8AM to 5PM).     
  • Provide customer service back-up for customer service account managers.
  • Other duties as assigned        

DESIRED SKILLS & EXPERIENCES:   

  • Enjoy a very fast paced business environment in which multi-tasking is the daily norm.
  • Strong problem solving and analytical skills.
  • Be diplomatic and courteous at all times.
  • Experience working with intermodal, LTL carriers, freight brokers & truckload carriers.  
  • A transportation background is a plus.
  • Excellent communication and Customer Service Skills.
  • Be organized and good at prioritizing.
  • Be proactive, a self-starter, results-oriented, and a team player who wants to be challenged.
  • Maintain a positive attitude  

Please apply below

     
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