Job Details | Manager of People Services

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Mariano's

Location: Chicago Land AreaIL 60601 Document ID: A8380-3NHI Posted on: 2014-11-1811/18/2014 Job Type: Regular

Job Schedule:Full-time
Will not pay relocation expenses
Minimum Education: High School2014-12-18
 

Manager of People Services

Mariano’s stores offer a highly differentiated food shopping experience to our customers. We are extraordinary in our perishable offerings, prepared (ready-to-eat) foods and most importantly, we are highly focused on customer service. Our customers experience unique offerings in our stores ranging from cooking stations, sushi stations, wood stone fired pizzas, specialty artisan cheeses and baked goods to mention a few. Mariano’s customers have come to anticipate our friendly staff from the time they walk in the door, through shopping, checking out and loading their car.  We are there every step of the way offering service with a smile!  We train and develop Mariano’s employees so they are empowered to provide outstanding service to anyone and everyone who graces our doorway. At Mariano’s, we provide strong, principled leadership.  Our customers expect that and are entitled to it.  When it comes to grocery shopping, great service and great quality should be available to everyone, regardless of how much disposable income they have. We’ve learned the critical necessity of hiring employees who naturally want to provide excellent customer service.  The extra mile is the Mariano’s way, and for us, no other way will do.   At Mariano’s, we value the contributions of each of our employees and we continue to grow the Mariano’s banner across Chicagoland creating many new opportunities for career advancement.   About Roundy’s Roundy’s is a leading grocer in the Midwest with nearly $4.0 billion in sales and more than 25,000 employees. Founded in Milwaukee in 1872, Roundy’s operates 147 retail grocery stores and 97 pharmacies under the Pick ’n Save, Copps, Metro Market and Mariano’s retail banners in Wisconsin and Illinois. Roundy’s is committed to helping the communities its stores serve through the Roundy’s Foundation. Chartered in 2003, the Roundy’s Foundation mission is to support organizations working to relieve hunger and helping families in crisis due to domestic abuse, neglect and other at-risk situations. PRIMARY OBJECTIVE: Responsible for all HR functions for the store. Acts as an HR Business Partner to the Store Management Team. Acts as a liaison/resource to all team members.   ESSENTIAL RESPONSIBILITIES Essential responsibilities include the following. Other duties may be assigned.   1. Talent Acquisition •                    Responsible for managing the hiring needs of the store; ensures staffing levels are maintained while maintaining an adequate applicant pool. •                    Responsible for managing the Virtual Edge system for open positions, requisitions and applicant pool. •                    Maintains and updates labor profile – To be done weekly basis -update new hires, terms, transfers and promotions. •                    Develops and maintains relationships within the local community (schools, colleges, organizations, etc.) to drive the applicant flow. •                    Ensures Maintains the Internal Job Postings process – postings for two weeks, timeliness of taking down, reposting when necessary, communicate openings to the team, accepting applications and assigning positions per guidelines. •                    Responsible for managing the Virtual Edge Applicant Tracking system. •                    Ensures the Top Grading process is followed for the hiring of all new employees. •                    Conducts Top Grading interviews. •                    Manages internal  application process per company guidelines. •                    Handles  transfers/promotions within  to new/ existing  and new stores per established guidelines. •                    On boards all new hires in VE. •                    Coordinates New Hire Orientation.   2. Engagement •                    Interacts daily with all team members on the floor to ensure high morale, service levels, productivity and job satisfaction. •                    Drives and Manages maintains the consistency of the Employee Recognition Program. •                    Leads the employee committee initiative. •                    Schedules regular touch-bases with new employees to ensure high morale, training levels and retention are maintained (15-30-60-90day). •                    Organizes and coordinates regular events to improve employee morale. •                    Ensures every KP meeting tg includes the topic of people (development, staffing, relations, and morale) to ensure consistency and focus is maintained. •                    Schedule and organizes HR Days once a month to maintain employee engagement. •                    Manages and maintains positive relations with the labor union. •                    Handles all employee complaints and grievances. •                    Completes Exit Interviewing including implementing and managing retention efforts while reducing employee turnover.                 3. Talent Development •                    Responsible for  the orientation and onboarding of all new hires. •                    Coordinates new hire training schedules for all hires. •                    Ensures all employees are completely certified for their hired position. •                    Takes ownership of employee Store Training Certification and recertification process. •                    Takes ownership of touch base status time with all Bench Managers assigned to respective store •                    Ensures the proper training is provided and integrity of the certification is maintained. •                    Makes sure all employees are given equal opportunity to take additional training for skills and level development.. •                    Partners with department managers to develop bench strength and leads succession planning efforts. •                    Manages performance evaluation process for all new (30 day) and existing employees (every 6 months). •                    Maintains employee passports and updates training status records.                  4. Administration •                    Ensures HR policies and procedures are known and adhered to, including but not limited to;  workforce management, time and attendance, criminal background checks, payroll, PeopleSoft management, performance management, exit interviews, employee benefits, labor contract, records retention. Personal file maintenance and unemployment claims. •                    Handles and responds to Unemployment Claims on a timely basis. •                    Reports on Employee information as needed from PeopleSoft: certification, turnover, etc. •                    Advises and ensures policies and practices are adhered to per the Company Handbook and the negotiated bargaining agreement. •                    Administers coaching and discipline for all employees in a timely and consistent manner. •                    Manages Employee Communication: maintains and updates employee boards; newsletters, etc. •                    Ensures the organization and maintenance of the training work spaces.                 EDUCATION AND/OR EXPERIENCE 1-2 years of experience in Human Resources experience preferred.   LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before and interact with groups of customers or employees of organization. Ability to memorize lists and product ads.   FUNCTIONAL REQUIREMENTS This position requires frequent walking and standing, as well as frequent lifting/carrying of 10 - 25 lbs. Occasional turning, kneeling, reaching, squatting, and stooping/bending are required. This position requires occasional lifting/carrying of up to 55 lbs., pushing/pulling of up to 200 lbs., and occasional operation of equipment in the customer service and pricing departments. Examples of equipment used are register, scanner, telephone, computer, flatbed, and shopping cart.   WORKING CONDITIONS Work is performed in an environment where there is exposure to wet surfaces, and warm or cool temperatures as a result of store entrance doors. Noise level is consistent with a retail store environment.   Mariano’s offers a competitive starting wage, terrific benefits (full time employees)or a flexible schedule for part time employees.  WE are a high energy work environment!  To review a complete job description and apply on line, please visit us at www.jobs.marianos.com

     
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