While enjoying our beautiful, park-like setting, Brookfield Zoo guests have ample opportunity to stop for a bite to eat at one of our many refreshment locations located throughout the Zoo or stopping at North Gate Snacks, located near the North Gate entrance. Whether fulfilling a hunger craving, satisfying a sweet tooth or quenching one's thirst, there are many outdoor refreshment destinations available, where the team provides quick and efficient service with an extra helping of quality customer service.

As Supervisor - Food Service Concessions at North Gate Snacks and refreshment locations, you will be responsible for supervising, coordinating and overseeing food preparation and production areas to assure efficiency and to maintain high levels of guest satisfaction through training, assuring compliance with sanitation requirements and safety, quality, and service standards, as well as compliance with Society policies and departmental standards and procedures. You will make use of your prior food service experience as you assure quality standards are maintained in the areas of food production and speed of food delivery in order to satisfy our over 2 million guests per year. You will be able to accomplish this while maintaining desired service and financial results, balanced with adherence to safety and sanitation procedures. Your good communication and interpersonal skills will be demonstrated as you coach and train staff for performance improvement and growth and expansion in their areas of expertise, streamline production, and cross-train staff for future growth. You will maintain effective communications among managers and staff to ensure timely delivery and superior quality of products and services.

Position Requirements and Specifications
This is a temporary position. The minimum starting wage for this position is $10.25/hr.
The requirements for this position include:

• High School graduate or (GED) equivalent preferred.
• Minimum one year relevant experience in a food service environment required.
• Strong customer service orientation required.
• Must possess good communications and interpersonal skills.
• Must hold or obtain a Food Service Sanitation certification as required by the city, county and state within one year of hire.
• Incumbent must be responsible, reliable, and conscientious.
• Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multilingual ability, Spanish fluency a plus.
• Incumbent must have ability to learn and follow Society policies and departmental procedures and standards.
• Food Service employees are assigned to work restaurants, refreshment stands, mobile carts, or other outdoor sales locations (certain positions have minimum age requirements). Food Service employees may also be required to assist temporarily at other Guest Services locations.
• Incumbent must have ability to work non-standard hours including evenings, holidays, and weekends. Work schedules are based on the needs of the operation and may be adjusted due to weather conditions

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Additional Information
This requisition is to actively recruit for a temporary position for 2015.

Additional requisitions will be posted as additional opportunities become
available. Please continue to visit our CZS Career Center for these
future opportunities.

The Chicago Zoological Society is an Equal Opportunity Employer/Affirmative Action Employer - Minorities/Women/Veterans/Disabled.