Job Details | Section Supervisor, Park Safety (Seasonal)

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Chicago Zoological Society

Location: BrookfieldIL 60513 Document ID: AB076-0FRB Posted on: 2017-05-0905/09/2017 Job Type: Temporary

Job Schedule:Part-time
2017-06-08
 

Section Supervisor, Park Safety (Seasonal)

Starting pay $12.25 per hour. Apply Today! As Section Supervisor Park Safety, you will be responsible for supervising the daily activities of the Park Safety Officers (PSOs), including shifting work assignments, coordination of staff and workload, management of staff hours as directed by manager(s), and training and ensuring that proper procedures and policies are followed. You will make use of your prior public safety experience to observe staff and guests activities and park grounds to identify risk hazards and immediately report to the Public Safety Department; monitor and supervise crowded areas and perform line management as needed. You will make use of your strong customer service focus as you maintain good public and employee relations and provide assistance and directions to guests and crew including effectively resolving complaints and escalating as appropriate. You will assist manager(s) with special assignments as needed, requested or instructed including special schedules, transportation, pickup and delivery of equipment, vehicles etc., both within the park and off park grounds. Furthermore, you will prepare and maintain records of equipment and uniforms issued to PSOs, assist manager(s) in the maintenance of records of PSO training, and know and abide by the rules and regulations, procedures and requirements contained in the current PSO manual.

Whether you are gazing upon the iconic North American animals at Great Bear Wilderness, jumping into the jungle at Tropic World to meet our new silverback gorilla, or taking in a super spectacular dolphin show at the Dolphinarium, Brookfield Zoo has been a remarkable destination since 1934. With 216 acres of park-like setting, our guests may visit to enjoy seeing and learning about our over 450 species of animals or attend a special event such as a wedding, picnic or meeting.

Position Requirements and Specifications
POSITION REQUIREMENTS AND SPECIFICATIONS:
  • Minimum one year relevant public safety experience required. Experience may include employment and/or volunteer work involving direct contact with a diverse audience, providing directions/assistance, traffic control, crowd control, etc. or other directly relevant experience.
  • Requires a conscientious, responsible, and reliable individual.
  • Ability to use a hand-held radio and emergency fire extinguisher.
  • Must be able to work non-standard hours including evenings, holidays, and weekends.
  • Experience and/or ability to work and interact effectively with a diverse, multicultural audience.
  • A valid driver's license is required on date of hire. If you are an Illinois resident, you must possess a valid Illinois driver's license at the time of hire or must obtain one within 90 days of hire. A valid out-of-state driver's license is required at time of hire if the employee is an out-of-state resident.
DESIRABLE/PREFERRED QUALIFICATIONS:
  • High School graduate or equivalent combination of training and/or experience preferred.
  • Multilingual ability, Spanish fluency a plus.


Additional Information
This is an unarmed public safety position. PERC card not required. Please continue to visit our website at czs.org/careers for similar and other opportunities.

The Chicago Zoological Society is an Equal Opportunity Employer / Affirmative Action Employer - Minorities / Women / Veterans / Disabled.

The Chicago Zoological Society is an Equal Opportunity Employer
     
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