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Chicago Zoological Society
Location: Brookfield, IL 60513 Document ID: A9464-06QR Posted on: 2016-03-1403/14/2016 Job Type: TemporaryJob Schedule:Part-time
2016-04-13
Merchandise Associate
Now Hiring! Multiple
Openings! Apply Today!
As a Merchandise Associate you will assist our many guests and greet them with a welcoming smile as customer service is a number one priority at Brookfield Zoo. Along with that enthusiastic and friendly greeting, your professional and knowledgeable assistance to guests while they browse and shop for their favorite stuffed animal will enhance their guest experience. Your friendly demeanor greeting customers upon their arrival and thanking them for supporting the Society when they leave will contribute positively to merchandise sales and the guest experience. In addition, you will be operating the cash register to accurately ring up sales; balancing the cash drawer at the end of each work day (including completion of daily cash sheets and location
records); participating in daily operations by cleaning, stocking, pricing, displaying merchandise and taking accurate inventories. As a Merchandise Associate, you will follow and ensure all applicable institutional policies, procedures, and departmental protocols are followed; and, communicate to supervisors any needs, concerns, or suggestions involving merchandise operations. All of these activities are extremely important in maintaining a high-quality experience for our more than 2 million guests each year. Merchandise Associates may be assigned to work in gift shops, tents, souvenir stands, photo booths, and carts.
Brookfield Zoo is open every day of the year including weekends and holidays. Each year we hire numerous Merchandise Associates to work in one of our several gift shop locations within the park. We are seeking to fill positions with a variety of start dates with a larger number of these start dates during spring time as we prepare for our busy summer season which kicks off Memorial weekend.
We are seeking individuals that are able to work a flexible schedule that would include working weekend days (when we are busiest) as well as regular week days. The work shifts are usually from 4 to 8 hours in length generally during the hours that Brookfield Zoo is open. The work schedule may start as early as 8:00 a.m. and end as late as 7:00 p.m. (10:00 p.m. on
weekends and for special events). You must be at least 16 years of age for this position.
Position Requirements and Specifications
The requirements for this position include the following:
Additional Information: This is a temporary, seasonal position that requires a high level of customer service. Incumbent must represent the Chicago Zoological Society in a professional manner projecting a clean, neat, and professional appearance at all times. Merchandise Associates may be assigned to work in gift shops, tents, souvenir stands, photo booths, and/or carts. Merchandise Associates will be trained on a variety of equipment and skills and must be able to quickly learn and become proficient. Merchandise Associates may also be required to temporarily assist at other Guest Services locations, such as food service or admissions areas. Incumbent must have ability to work non-standard hours including evenings, holidays, and weekends.
Additional Information
This requisition is for multiple temporary/seasonal openings for 2016 with anticipated start dates as soon as January 2016. Please continue to visit out website at czs.org/careers for additional opportunities.
The Chicago Zoological Society is an Equal Opportunity Employer / Affirmative Action Employer - Minorities / Women / Veterans / Disabled.
Openings! Apply Today!
As a Merchandise Associate you will assist our many guests and greet them with a welcoming smile as customer service is a number one priority at Brookfield Zoo. Along with that enthusiastic and friendly greeting, your professional and knowledgeable assistance to guests while they browse and shop for their favorite stuffed animal will enhance their guest experience. Your friendly demeanor greeting customers upon their arrival and thanking them for supporting the Society when they leave will contribute positively to merchandise sales and the guest experience. In addition, you will be operating the cash register to accurately ring up sales; balancing the cash drawer at the end of each work day (including completion of daily cash sheets and location
records); participating in daily operations by cleaning, stocking, pricing, displaying merchandise and taking accurate inventories. As a Merchandise Associate, you will follow and ensure all applicable institutional policies, procedures, and departmental protocols are followed; and, communicate to supervisors any needs, concerns, or suggestions involving merchandise operations. All of these activities are extremely important in maintaining a high-quality experience for our more than 2 million guests each year. Merchandise Associates may be assigned to work in gift shops, tents, souvenir stands, photo booths, and carts.
Brookfield Zoo is open every day of the year including weekends and holidays. Each year we hire numerous Merchandise Associates to work in one of our several gift shop locations within the park. We are seeking to fill positions with a variety of start dates with a larger number of these start dates during spring time as we prepare for our busy summer season which kicks off Memorial weekend.
We are seeking individuals that are able to work a flexible schedule that would include working weekend days (when we are busiest) as well as regular week days. The work shifts are usually from 4 to 8 hours in length generally during the hours that Brookfield Zoo is open. The work schedule may start as early as 8:00 a.m. and end as late as 7:00 p.m. (10:00 p.m. on
weekends and for special events). You must be at least 16 years of age for this position.
Position Requirements and Specifications
The requirements for this position include the following:
- Must be able to quickly learn how to use a cash register accurately and efficiently.
- Accurate basic math skills required.
- Some experience serving guests or customers required.
- Experience working under pressure and meeting deadlines required.
- Ability to interact with others in a friendly, courteous and helpful fashion required.
- Ability to handle multiple tasks.
- Experience and/or ability to work and interact effectively with a diverse, multicultural audience.
- High School graduate or (GED) equivalent preferred.
- Multilingual ability, Spanish fluency a plus.
Additional Information: This is a temporary, seasonal position that requires a high level of customer service. Incumbent must represent the Chicago Zoological Society in a professional manner projecting a clean, neat, and professional appearance at all times. Merchandise Associates may be assigned to work in gift shops, tents, souvenir stands, photo booths, and/or carts. Merchandise Associates will be trained on a variety of equipment and skills and must be able to quickly learn and become proficient. Merchandise Associates may also be required to temporarily assist at other Guest Services locations, such as food service or admissions areas. Incumbent must have ability to work non-standard hours including evenings, holidays, and weekends.
Additional Information
This requisition is for multiple temporary/seasonal openings for 2016 with anticipated start dates as soon as January 2016. Please continue to visit out website at czs.org/careers for additional opportunities.
The Chicago Zoological Society is an Equal Opportunity Employer / Affirmative Action Employer - Minorities / Women / Veterans / Disabled.
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