Job Details | Admissions Associate

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Chicago Zoological Society

Location: BrookfieldIL 60513 Document ID: AA166-0BOC Posted on: 2016-08-1908/19/2016 Job Type: Temporary

Job Schedule:Part-time
2016-09-18
 

Admissions Associate

Are you an energetic, enthusiastic individual looking for a position that will allow you to use your strong interpersonal communication skills? Come join our PRIDE!

As an Admissions Associate you will represent the Society by meeting, greeting, and welcoming guests as they begin their visit at Brookfield Zoo. Customer service is Brookfield Zoo's number one priority. Your pleasant smile and outstanding focus on guest satisfaction while, at the same time, demonstrating your keen product knowledge in assisting guests with purchasing the best value for their visit, and maximizing their experience at Brookfield Zoo is of utmost importance. To complete the admissions process, you will operate a cash register accurately and efficiently for up-selling admissions, parking, internal attractions, packages, rentals, membership sales, and other initiatives. As our guests often appreciate enthusiastic and accurate information about the various attractions, special events, and other destinations with in the Zoo, you will become very familiar with Brookfield Zoo while maintaining a high quality experience for our 2 million guests each year. Admissions Associates are assigned to work the parking booths, admission booths, Guest Relations buildings, stroller rentals, internal attraction ticket booths or entrances, and/or access control for general admission or internal attractions.

We are currently seeking individuls who are available to work weekdays, as well as weekends. The work schedule may start as early as 8:00 a.m. and end as late as 7:00 p.m. (10:00 p.m. on weekends and for special events). The work shifts are usually from 4 to 8 hours in length generally during the hours that Brookfield Zoo is open.

Position Requirements and Specifications
You must be at least 16 years of age for this position.

The requirements for this position include:
  • High School graduate or (GED) equivalent preferred.
  • Accurate basic math skills required.
  • Ability to operate a point-of-sales (POS) system desired. Demonstrated strong customer service skills required.
  • Ability to communicate effectively with the public and staff required.
  • Demonstrated ability to work effectively under pressure and meet deadlines.
  • Incumbent must have the ability to work non-standard hours including evenings, holidays, and weekends.
  • Experience and/or ability to work and interact effectively with a diverse, multicultural audience.
  • Multilingual ability and Spanish fluency a plus.


Additional Information
The Chicago Zoological Society is an Equal Opportunity Employer/Affirmative Action Employer - Minorities/Women/Veterans/Disabled.

The Chicago Zoological Society is an Equal Opportunity Employer
     
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