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Presence Health
Location: Chicago, IL 60647 Document ID: AD241-0FQ2 Posted on: 2019-09-2309/23/2019 Job Type: RegularJob Schedule:Full-time
2019-10-23
Patient Services Rep, Full Time, Bucktown/Wicker Park, Medical Group
Requisition ID: 65414
Ministry: Presence Medical Group N/T
Location: Bucktown/Wicker Park
Location Address:
1658 N. Milwaukee Ave, Chicago, IL 60647 United States (US)
Department: 80022320 E Malone 1658 Milwaukee Sm
Daily Hours: 8
Standard Hours: 40
Employment Status: Full-time
Employment Type: Regular
Shift: Day
FLSA: N
Duties & Responsibilities:
- Greets and directs patients and visitors.
- Handles incoming calls and schedules patient's appointments in an efficient and timely manner.
- Files, locates, retrieves and delivers medical records, as assigned.
- Registers patients, obtains demographic and insurance information, collects co-pays, and personal balances.
- Performs a variety of clerical functions.
- Responsible for ensuring smooth patient flow within the reception area.
Qualifications:
- Minimum 1 year experience of working at the front desk of a physician's practice is required.
- Must be friendly, team oriented, and out-going with strong communication and customer service skills.
- Should be comfortable working in a fast paced environment.
- High School diploma or equivalent is required.
- Must have basic knowledge of Medicaid plans and obtaining authorization.
- Experience with EPIC EMR Registration is highly preferred.
Business Unit: Presence Medical Group N/T
Department Name: E Malone 1658 Milwaukee Sm
Job Function: Professional Services
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