Job Details | Patient Services Rep, Orthopedics Group, St. Mary's Hospital, Chicago

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Presence Health

Location: ChicagoIL 60622 Document ID: AD186-0GI0 Posted on: 2019-08-0808/08/2019 Job Type: Regular

Job Schedule:Full-time
2019-09-07
 

Patient Services Rep, Orthopedics Group, St. Mary's Hospital, Chicago


Requisition ID: 64144

Location: SMEMC Orthopedic Group

Location Address:
1431 N. Western Ave, # 134, Chicago, IL 60622 United States (US)

Daily Hours: 8
Standard Hours: 40
Employment Status: Full-time
Employment Type: Regular
Shift: Day
FLSA: N

Duties & Responsibilities:

Bilingual Spanish is highly preferred
  • Greets and directs patients and visitors.
  • Handles incoming calls and schedules patient's appointments in an efficient and timely manner.
  • Files, locates, retrieves and delivers medical records, as assigned.
  • Registers patients, obtains demographic and insurance information, verifies insurance, collects co-pays, and personal balances.
  • Performs a variety of clerical functions.
  • Responsible for ensuring smooth patient flow within the reception area.

Qualifications:
  • Minimum 1 year experience of working at the front desk of a physician's practice is required.
  • Must be friendly, team oriented, and out-going with strong communication and customer service skills.
  • Should be comfortable working in a fast paced environment.
  • High School diploma or equivalent is required.
  • Must have basic knowledge of Medicaid plans and obtaining authorization.
  • Experience with EPIC EMR Registration is highly preferred.

Business Unit: Presence Medical Group N/T
Department Name: SMSE Orthopedics

Job Function: Professional Services
     
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