Job Details | Office 365 User Adoption Analyst

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AMITA Health

Location: LisleIL 60532 Document ID: AD123-1MWH Posted on: 2019-07-2307/23/2019 Job Type: Regular

Job Schedule:Full-time
2019-08-22
 

Office 365 User Adoption Analyst

We Are Hiring

Sr Analyst-Solution Develop - ABHS Info Svcs ABHN - Full-Time,Day - Navistar - Lisle,IL

Why Join AMITA?

AMITA Health (www.AMITAhealth.org) is a joint operating company formed by the Adventist Health System in Altamonte Springs, FL and St. Louis, MO based Ascension.

AMITA Health is the largest health system in Illinois, comprising 19 hospitals and more than 230 sites of care. The health system has 900 providers in its medical groups, more than 26,000 associates and 7,000 physician partners and serves over 4.3 million residents in the greater Chicagoland area.

What You Will Do

As an Associate with AMITA Health, you will have the opportunity to

This position will be responsible for the continuing development, introduction, and adoption of Office 365 suite of tools including OneDrive, OneNote, Outlook, Word, Excel, PowerPoint, MS Teams, Yammer, Flow, Forms, PowerApps, PowerBI, and their associated mobile applications including:

Responsibilities:
  • Drive adoption of Office365 and its associated components by communicating benefits and identifying use-cases for the Office 365 apps.
  • Promote Microsoft 365 features and capabilities that can streamline business processes. Implement effective methods to accelerate adoption across the company.
  • Work closely with stakeholders to understand their business needs and current workflows to identify Office 365 solutions and prepare them for change.
  • Assist with implementing Office 365 applications including the introduction of new services as required.
  • Provide subject matter expertise to implement, support, and transition users to Office 365.
  • Monitor usage and optimize user-experience to increase user adoption.
  • Develop communications for Office 365 implementations and updates.
  • Develop user-friendly instructional materials, tip sheets, and quick resource guides.
  • Monitor the Office 365 Message Center and Roadmap to understand and evaluate upcoming service changes, enhancements, upgrades, and new tools. Recommend implementation strategies and communicate as required.
  • Develop governance and oversight for Office 365 tools.

What You Will Need

Education:
  • Diploma
    • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required
    • Bachelor's degree strongly preferred

Work Experience:
  • 3 years of experience preferred; preferably in a healthcare sestting or large hospital system
  • Experience implementing, supporting, and using the Office 365 Suite of applications, solutions and mobile apps strongly preferred
  • Experience building Office 365 User Adoption and Champions programs
  • At least four years of experience at a large hospital or system level preferred
  • Ability to work with stakeholders at all levels, from project teams, subject matter experts to executives

Equal Employment Opportunity

AMITA Health will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
     
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