Job Details | Sr. Manager, IS Security Operations

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U.S. Cellular

Location: Elk Grove VillageIL 60007 Document ID: AC365-2YZ4 Posted on: 2018-10-1110/11/2018 Job Type: Full-time

Job Schedule:Full-time
2018-11-10
 

Sr. Manager, IS Security Operations

Sr. Manager, IS Security Operations - INF001202

The Sr. Manager, IS Security Operations is responsible for the overall security operations in the Enterprise environment. This includes managing vision, roadmap and budget for the core security tools. Upgrades, replacement and gap analysis as needed to ensure appropriate monitoring and response for the Enterprise environment. This role is responsible for ensuring the processes and operational procedures are in place and align to industry best practices; responsible for managing Security resources, and ensuring overall attainment of the operational Security goals. The role is responsible for identifying enhancements and continuous improvement opportunities and guiding the work activities of IT Security team Engineers and other technical resources. The role partners with the Compliance Department related to the implementation of appropriate technology solutions needed to meet applicable regulations such as SOX, CPNI, PCI, etc.

Essential Duties and Key Responsibilities

  • Develops, manages and sets the operational vision for Information Security.
  • Establishes goals and priorities for operational Information Security function.
  • Oversees risk assessments, newly implemented technologies, and coordinates internal/external audits.
  • Consults/supports senior management in times of an information Security crisis.
  • Develop and execute proactive measurement systems to identify needs, assess performance and make sound business decisions relative to Security priorities.
  • Measure the effectiveness of risk reduction measures which are implemented to eliminate or minimize identified threats.
  • Protects company assets through enhanced incident and crisis response protocols.
  • Participate in incident response teams and follow-up on critical incidents.
  • Proactively communicate critical developments and sensitive issues to appropriate personnel.
  • Serve as a member of the joint Security incident and privacy response teams.
  • Advises senior management of changes in the technical, legal, and regulatory arenas affecting information Security.
  • Manages Third Party Security vendors.
  • Work closely with the Security Infrastructure Architect to make recommendations for improvements to existing infrastructure and application deployments.
  • Plan, schedule and supervise around the clock technology operations including emergency situations requiring the manager's attention after normal business hours to insure continual operations.
  • Review, develop and manage operating key performance indicators of computer operations, resources utilization and performance.
  • Communicate regularly with senior management to report on operations performance.
  • Maintain open communications with business user management to keep them apprised of operational situations that impact or may impact their respective areas.
  • Develop and maintain relationships with key stakeholders inside and outside Information Services.
  • Establish and maintain appropriate quality control systems for the validation of data.


Business Partnership

  • Partner with technology teams to engage business partners and vendors in developing technology / product strategies.
  • Participate in and support cross technology process improvement initiatives.


People Management

  • Monitor workload of staff to ensure team members are consistently managed and challenged.
  • Actively participate in HR performance measurement processes; write appraisals, giving feedback and helping staff design career development plans.
  • Work with HR and Resource Management to define and implement programs to address changes in resourcing, career mobility, career development and reward / recognition initiatives.
  • Promote effective teamwork and manage the resolution of interpersonal issues.
  • Identify ways to share resources across business services / processes to promote information sharing and career / skill development through job rotation.
  • Define staffing plans and oversee recruiting process to achieve goals.


Experience and Educational Requirements
  • College degree in related technical / business areas or equivalent work experience.
  • Minimum 7 years of relevant professional work experience. Requires prior management, supervisory or team leader experience.
  • Understanding of the technology organization and / or business and technology.
  • CISSP, CISM and CPP designations are considered valued for this role, having all would be ideal.
  • Delivery experience in the Security domain with a complex internal IT structure.
  • Experience dealing with the Security of Enterprise Security systems in a complex multi-platform environment.
  • Extensive knowledge across a broad range of Security and Networking technologies.
  • Knowledge of best practice standards including SANS, FISMA and ISO 27001 Standards.
  • Knowledge of SOX, CPNI, PCI-DSS and PII controls.
  • Effective communication and presentation skills required; articulates complex technical issues to both technical and non-technical stakeholders.
  • Exceptional analytical and problem-solving skills.
  • Effective time management skills
  • Experience in establishing and managing vendor relationships.
  • Knowledge of various Operating systems including but not limited to Microsoft, UNIX, Linux, SUSE, and Red Hat.
  • Knowledge of Storage and virtualization technologies.
  • Knowledge of Routing, Switching and Firewall technologies.
  • Standards & Methodology: ITIL


Job : Information Technology

Location(s) : Illinois-SCHAUMBURG_IL

U.S. Cellular® is an EEO employer and gives consideration to qualified applicants without regard to race/color/age/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status, pregnancy or genetic information.
     
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