Additional Job Information

Title: Team Ld-Technology Engineering

City, State: Lisle, IL

Location: Alexian Brothers Health System

Department: ABHS Info Svcs ABHN

Additional Job Details: Full-Time,Day, 40 hours,Weekly

About Us

AMITA Health (www.AMITAhealth.org) is a joint operating company formed by Adventist Midwest Health, part of the Adventist Health System in Altamonte Springs, FL., and Alexian Brothers Health System, a subsidiary of St. Louis-based Ascension. Headquartered in Arlington Heights, IL, AMITA Health is the third largest health system in the state with more than 12,000 associates committed to delivering the most efficient, highest quality, faith-based care at nine acute and specialty care hospitals and at more than 80 ambulatory/clinic locations. AMITA Health has an extensive provider network of more than 3,000 hospital-affiliated physicians and the AMITA Health Medical Group consists of over 500 multi-specialty employed physicians and associate practitioners, ranking it among the largest regional medical groups. AMITA Health's mission is to extend the healing ministry of Jesus by respecting the faith traditions of the many individuals and families we have been called to serve across suburban Chicago.

Job Description

Job Summary:

Leads/mentors staff in working with assigned customers/areas to translate business requirements into application/system solutions.

Responsibilities:

• Serves customers as a resource for technical solutions. Manages customer expectations and ensures prompt and complete customer service. Forms productive networks with internal and external customers and the vendor community. Produces project plans, RFP's, and RFI's. Customizes presentations to the interests of the audience.
• Conducts diagnosis of most business problems. Designs, directs and performs analyses to resolve complex first-time project issues including analysis of technical and economic feasibility of proposed system solutions.
• Designs projects with broad implications, requiring systems integration of one or more technical platforms. Leads design sessions by presenting logical statements of business problems and designs.
• Serves as a staff resource and mentor regarding understanding of architectural systems.

Qualifications

Education:

• Bachelor's Level Degree
  • Bachelor's degree required

Work Experience:

• Seven years of experience in telephony preferred.
• Must have Knowledge of Cisco CUCM, Cypress Fax server integration, E911
• Knowledge of the Nortel systems
• Knowledge of Avaya Communications Manager, Aura Messaging, Avaya Aura Call Center Elite Multichannel, Avaya CMS Call Center Reporting, and Avaya WFO required.
• Voicemail systems
• Spok Products Intellidesk, Medicall
• PerfectServe

How To Apply

If you have any questions about the application process or require a reasonable accommodation to complete the application, please contact Candidate Care at 855-778-6037 between the hours of 7:00 a.m. to 7:00 p.m. CST, M-F.

Equal Employment Opportunity

AMITA Health will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.