Additional Job Information

Title: Team Ld-Technology Engineering

City, State: Lisle, IL

Location: Alexian Brothers Health System

Department: ABHS Info Svcs ABHN

Additional Job Details: Full-Time,Day, 40 hours,Weekly

About Us

AMITA Health (www.AMITAhealth.org) is a joint operating company formed by Adventist Midwest Health, part of the Adventist Health System in Altamonte Springs, FL., and Alexian Brothers Health System, a subsidiary of St. Louis-based Ascension. Headquartered in Arlington Heights, IL, AMITA Health is the third largest health system in the state with more than 12,000 associates committed to delivering the most efficient, highest quality, faith-based care at nine acute and specialty care hospitals and at more than 80 ambulatory/clinic locations. AMITA Health has an extensive provider network of more than 3,000 hospital-affiliated physicians and the AMITA Health Medical Group consists of over 500 multi-specialty employed physicians and associate practitioners, ranking it among the largest regional medical groups. AMITA Health's mission is to extend the healing ministry of Jesus by respecting the faith traditions of the many individuals and families we have been called to serve across suburban Chicago.

Job Description

Job Summary:

Leads/mentors staff in working with assigned customers/areas to translate business requirements into application/system solutions. Primarily responsible for backup and storage restoration solutions.

Responsibilities:

• Performs daily operations in a Veeam, NetBackup, Backup Exec and Data Domain environment to backup, recover and archive company information and requires interaction with other regional offices and individuals to identify incidents, diagnose and resolve problems, and assist with backup and restoration.
• May be required to support different shifts to enable 24x7 support. Also must be available on call as & when required.
• Supporting and troubleshooting backup, recovery and archiving in a large, complex and widely distributed environment.
• Perform daily monitoring and management of the backup solution implemented across the infrastructure facilities as per pre-defined policies & procedures.
• Monitor backup jobs, execute restore jobs, troubleshoot failed jobs, and initiate corrective action.
• Provide status and progress reports for backup environment related activities and tasks on regular/periodic basis.
• Perform reliable, secure backup and recovery across the enterprise in accordance with company policy and procedures.
• Perform diagnosis, troubleshooting and root-cause analysis of Backup solutions currently installed within the infrastructure, provide technical expertise to resolve escalated issues, maintain archives in accordance with policy and procedures, perform planning, testing, implementing and deploying new backup products and maintaining existing solutions, e.g. upgrading and patching.
• Ensure environment and software compatibility of NetBackup, Backup Exec and Veeam solutions to be installed, implemented, and integrated with the existing environment.
• Provide action items and next steps for backup solutions projects.
• Proactive measures to ensure adequate storage capacity is available, else initiate for enhancement.
• Identify and manage support issues, coordinate communications between various operations groups and OEM's to resolve complex issues.
• Create and update documentation for backup procedures, solutions, licensing and applicable project artifacts.
• Provide technical expertise through discussions and demonstrations,
• Provide periodic, informal, on-site/off-site knowledge transfer, as needed to other storage group members and to designated employees covering the management, normal operation, and maintenance of the backup infrastructure.

Qualifications

Education:

• Bachelor's Level Degree
  • Bachelor's degree required

Work Experience:

• Seven years of experience preferred.
• Certification on 250-271 for NetBackup preferred .
• Four years' experience with NetBackup, Backup Exec, Veeam backup and recovery software products in a large, complex environment.
• Ability to monitor 600 to 900 backup jobs daily including, identifying issues and taking corrective action.
• Strong working knowledge of the Windows, Unix Operating System and familiarity with SQL databases.
• Strong proven troubleshooting and Analytical abilities in a large scale operational environment.
• Able to communicate effectively in person, in writing and over the telephone.
• Ability to mentor team members and plan solution proactively.

Preferred Technical Skills:

• EMC, Data Domain experience including D2D, D2T and VTL
• VMWare systems
• Unix Operating Systems (Solaris, IBM AIX, HP-UX, Linux)
• Familiarity with SharePoint
• Familiarity with Ticketing system
• Familiarity with SAN and NAS
• Familiarity with full life-cycle software applications development, i.e. requirements, design, installation, testing, Implementation, operations, maintenance, sustainment and documentation.

How To Apply

We urge you to apply to any/all positions that you have interest in. If you fit the qualifications for the role, we will reach out to you. Please ensure you complete all required fields within the application (indicated with an asterisk), as well as additional information that is requested of you. Information that you offer us will better assist us in understanding your qualifications and fit for the position(s) you've applied for.

Equal Employment Opportunity

AMITA Health will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.