Requisition ID: 35980

Location: Presence St Mary Chicago

Location Address:
2233 West Division Street, Chicago, IL 60622 United States (US)

Daily Hours: 8
Standard Hours: 40
Employment Status: Full-time
Employment Type: Regular
Shift: Day
FLSA: E

The Physician Services Liaison (Sales) serves as a regional link between the region and the needs of the assigned clients and/or communities. Promote targeted, consistent growth in a specified territory and/or strategy by generating new sales and maximizing utilization of current relationships as directed by the organizations strategic plan.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Implement sales strategies and action plans for identified targets of opportunity. Conduct sales meetings to provide information, educate, ascertain and understand customer needs and desires. Provide a thorough explanation of service line attribute, processes and outcomes to customers. Address client questions and/or concerns and apply knowledge of customer's current and/or future needs to implement optimal solutions.
  
  

• Maintain and develop an assigned sales territory (Chicago's Northwest, West Side, West Loop and Near South Sides). Develop, build and sustain relationships within assigned territory to promote strong referral partnerships, generate new business growth, ensure customer satisfaction, and maintain customer loyalty.

• Demonstrate, to the customer, the value of partnering with Presence Health. Collaborate with the customer and internal colleagues to influence support for mutually beneficial outcomes and achieve consensus.

• Organize and participate in a limited number of community, medical staff, employer, and health system events for the purpose of engaging providers and their staff, fostering provider-to-provider relationships and directly creating growth opportunities among the key stakeholders.

• Develop and maintain an effective pipeline of prospects to achieve expected results. Identify new business leads through research on prospective clients, cold calling and delivering marketing/education activities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Familiarity with regions entire network of services, operations, language and roles
• Understanding of the practice of medicine including referral relationships, payor requirements and other economic and clinical influences
• Proven ability to plan, organize, document, and manage performance goals within prescribed timeframes (prioritize and focus)
• Proven ability to identify and respond proactively to primary client/customer needs with the amount of detail needed to achieve resolution (service orientation)
• Proven ability to present, probe, persuade and actively listen to referral source needs and respond with the right mix of service line and product attributes that produces results
• Experience in cultivating productive relationships with clients that has created significant, sustained growth
• Proven ability to achieve targets independently with minimal oversight
• Ability and/or willingness to travel including overnight; work flexible hours; maintain a "mobile office"
• Ability to conduct ninety percent or more work days in the field with customers.

Education and/or Experience

• Three years of experience in sales or business development required

• Bachelor's degree in business related or healthcare field preferred

Computer Skills

Microsoft Office, Sales Contact Management software (i.e. CRM, Salesfore, ACT)

*JB

Business Unit: Presence St Mary Hosp SMEMC
Department Name: Physician Services SMEMC