Position Title: Intensive Case Manager – Transportation

Program:  Safer Demand Skills Collaborative (SDSC)

Location: 571 W. Jackson - Chicago, IL 60661

 

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https://workforcenow.adp.com/jobs/apply/posting.html?client=safound&ccId=19000101_000001&type=MP&lang=en_US

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General Summary:

The Intensive Case Manager - Transportation for the Safer Demands Skills Collaborative (SDSC), is responsible for assisting clients through the process of securing vocational training, recruitment, engagement, referral, case management and administrative responsibilities. Incumbent is responsible for assisting in increasing the number of qualified candidates attending Safer employment pre-screenings, PEG groups, working with partners on referrals and maintaining professional relationships with partners and clients such that they both remain engaged and participating in the SDSC - Transportation initiative.  This position works across all SDSC initiatives and assists in recruiting for the SDSC pathways that include sectors such as Healthcare, Advanced Manufacturing, Hospitality, etc.

 

Essential Duties and Responsibilities:

• Assist with identifying referral partner and employer organizations and developing referral/employer partnerships.
• Assist with identifying qualified candidates for screening in transportation and to build the transportation candidate pipeline including assisting with the coordination of transportation screening events.
• Refer job-ready candidates to open positions (by working closely with the Workforce Development team).
• Oversee client files and information and update relevant information when needed.
• Maintain client engagement once identified, to ensure qualified clients remain engaged, are contacted frequently; attend Safer Foundation or partner appointments/screenings.
• Work with a team to deliver Safer Demand Skills services to new clients.
• Assist in developing and moving candidates through the SDSC pathway qualifying pipeline, such as identifying clients who need other Safer services.
• Provide intensive retention follow-up for working clients through weekly contact at 30, 90,180 and 365 days of employment as well as maintain complete records of client contact in internal database.
• Provide interview practice opportunities so that clients can prepare for job interviews.

• Submit weekly reports that are accurate and within pre-established due dates.
• Document client interactions, interventions and activities, via established protocols, in an accurate and timely manner. Submit periodic reports, complete case notes and maintain audit-ready records. Complete contractual requirements accurately and timely. 

 

Required Knowledge, Skills and Abilities:

• Knowledge of the employment barriers people with criminal records face and how to remediate them.
• Track record in recruiting, training, placing and retaining low-skilled low-income clients.
• Goal-oriented self-starter who has experience developing and supporting start-up programs.
• Ability to work well under pressure and appropriately with clients, peers, and supervisors.
• Strong computer and writing skills including interpersonal and communication skills with internal and external stakeholders.
• Must hold a valid driver’s license and have access to a (reliable) automobile.

Education and Experience:

• Bachelor’s Degree in related field (Sociology, Psychology, Training, etc.), or combination of education and qualifying work experience.
• 2 years’ experience providing employment and training services to low-skilled low-income adults.
• Transportation experience, preferred.