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Chicago Zoological Society

Location: BrookfieldIL 60513 Document ID: AB023-07Z4 Posted on: 2017-05-2505/25/2017 Job Type: Temporary

Job Schedule:Part-time
2017-06-24
 

Admissions Associate

Just imagine: 216 acres in a beautiful park-like setting, with amazing stops along the way, to see any number of nature's wonders. Whether that be iconic North American animals at Great Bear Wilderness, jumping into the jungle at Tropic World to meet our new silverback gorilla, or taking in a super spectacular dolphin show at the Dolphinarium. Brookfield Zoo has been a remarkable destination since 1934 and the Chicago Zoological Society has been an international leader with our cutting edge role in animal care and conservation.

As an Admissions Associate you will represent the Society by meeting, greeting, and welcoming guests as they begin their visit at Brookfield Zoo. Customer service is Brookfield Zoo's number one priority. Your pleasant smile and outstanding focus on guest satisfaction while, at the same time, demonstrating your keen product knowledge in assisting guests with purchasing the best value for their visit, and maximizing their experience at Brookfield Zoo is of utmost importance. To complete the admissions process, you will operate a cash register accurately and efficiently for up-selling admissions, parking, internal attractions, packages, rentals, membership sales, and other initiatives. As our guests often appreciate enthusiastic and accurate information about the various attractions, special events, and other destinations with in the Zoo, you will become very familiar with Brookfield Zoo while maintaining a high quality experience for our 2 million guests each year. Admissions Associates are assigned to work the parking booths, admission booths, Guest Relations buildings, maintain and clean wheelchairs, wagons, stroller rentals, and ECV rentals, internal attraction ticket booths or entrances, and/or access control for general admission or internal attractions.

Brookfield Zoo is open every day of the year including weekends and holidays. We are seeking to fill positions with a variety of start dates with a larger number of these start dates during spring time as we prepare for our busy summer season which kicks off Memorial weekend.

We are seeking individuals that are able to work a flexible schedule that would include working weekend days (when we are busiest) as well as regular week days. The work shifts are usually from 4 to 8 hours in length generally during the hours that Brookfield Zoo is open. The work schedule may start as early as 8:00 a.m. and end as late as 7:00 p.m. (11:00 p.m. on weekends and for special events).

Position Requirements and Specifications
You must be at least 16 years of age for this position. This is a temporary position with a
Starting wage of $11.50 per hour.

The requirements for this position include:
  • Accurate basic math skills required
  • Demonstrated strong customer service skills required.
  • Demonstrated ability to work effectively under pressure and meet deadlines.
  • Ability to communicate effectively with the public and staff required.
  • Experience and/or ability to work and interact effectively with a diverse, multicultural audience.
Desirable/Preferred Qualifications include:
  • High School graduate or (GED) equivalent preferred.
  • Ability to operate a point-of-sales (POS) system desired.
  • Multilingual ability and Spanish fluency a plus.
Additional Information:
This position description summarizes the primary duties and functions of this position, but should not be considered a complete listing of every duty the incumbent may ever be called upon to perform.

Additional Information
The Chicago Zoological Society is an Equal Opportunity Employer/Affirmative Action Employer - Minorities/Women/Veterans/Disabled.

The Chicago Zoological Society is an Equal Opportunity Employer
     
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