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AMITA Health
Location: Lisle, IL 60532 Document ID: AD112-1HMG Posted on: 2019-06-2606/26/2019 Job Type: RegularJob Schedule:Full-time
2019-07-26
HR Call Center Representative
We Are Hiring
Coord-HR Operations - Human Resources Operations 001 - Full-Time,Day - Navistar - Chicago,IL
**This role will sit at 2433 North Harlem Ave until the department is moved to Lisle at a later date**
Why Join AMITA?
AMITA Health (www.AMITAhealth.org) is a joint operating company formed by the Adventist Health System in Altamonte Springs, FL and St. Louis, MO based Ascension.
AMITA Health is the largest health system in Illinois, comprising 19 hospitals and more than 230 sites of care. The health system has 900 providers in its medical groups, more than 26,000 associates and 7,000 physician partners and serves over 4.3 million residents in the greater Chicagoland area.
What You Will Do
As an Associate with AMITA Health, you will have the opportunity to
Collaborates with HR staff, leadership, and associates in assigned region to support the administrative and transactional needs of the Ministries.
Responsibilities:
What You Will Need
Education:
Equal Employment Opportunity
AMITA Health will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
Coord-HR Operations - Human Resources Operations 001 - Full-Time,Day - Navistar - Chicago,IL
**This role will sit at 2433 North Harlem Ave until the department is moved to Lisle at a later date**
Why Join AMITA?
AMITA Health (www.AMITAhealth.org) is a joint operating company formed by the Adventist Health System in Altamonte Springs, FL and St. Louis, MO based Ascension.
AMITA Health is the largest health system in Illinois, comprising 19 hospitals and more than 230 sites of care. The health system has 900 providers in its medical groups, more than 26,000 associates and 7,000 physician partners and serves over 4.3 million residents in the greater Chicagoland area.
What You Will Do
As an Associate with AMITA Health, you will have the opportunity to
Collaborates with HR staff, leadership, and associates in assigned region to support the administrative and transactional needs of the Ministries.
Responsibilities:
- Assists HR departments with the administration of HR policies, procedures and programs. Works with Ministry HR leaders and staff to collaboratively identify, research and resolve issues.
- Serves as escalation support for Ministry HR Partners (HRPs), researches issues, and makes recommendations for resolution.
- Provides administrative and transactional support to HRPs for HR programs such as license, certification, education, and tuition reimbursement, ensuring compliance with policy guidelines.
- Coordinates with team members to ensure consistency and optimization of overall HR Operations model.
What You Will Need
Education:
- Diploma
- High school diploma or GED required
1-3 years of experience in an inbound customer service call center role
Experience with working with case management system preferred
Experience with PeopleSoft strongly preferred
Exposure to IVR system preferred
General knowledge of call center metrics/KPI's strongly preferred
Excellent oral and written communication skills
Ability to work in a changing environment
Equal Employment Opportunity
AMITA Health will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.