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AMITA Health
Location: Bolingbrook, IL 60440 Document ID: AD053-1O67 Posted on: 2019-02-2102/21/2019 Job Type: RegularJob Schedule:Full-time
2019-03-23
Liaison-Patient/Visitor
We Are Hiring
Liaison-Patient/Visitor - Volunteer Services 001 - Full-Time,Day - ABH - Bolingbrook,IL
Why Join AMITA?
AMITA Health (www.AMITAhealth.org) is a joint operating company formed by the Adventist Health System in Altamonte Springs, FL and St. Louis, MO based Ascension.
AMITA Health is the largest health system in Illinois, comprising 19 hospitals and more than 230 sites of care. The health system has 900 providers in its medical groups, more than 26,000 associates and 7,000 physician partners and serves over 4.3 million residents in the greater Chicagoland area.
What You Will Do
As an Associate with AMITA Health, you will have the opportunity to
Acts as a liaison between guests, staff and patients to respond to patient and guest information inquiries.
Responsibilities:
What You Will Need
Licenses/Certifications/Registration:
Equal Employment Opportunity
AMITA Health will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
Liaison-Patient/Visitor - Volunteer Services 001 - Full-Time,Day - ABH - Bolingbrook,IL
Why Join AMITA?
AMITA Health (www.AMITAhealth.org) is a joint operating company formed by the Adventist Health System in Altamonte Springs, FL and St. Louis, MO based Ascension.
AMITA Health is the largest health system in Illinois, comprising 19 hospitals and more than 230 sites of care. The health system has 900 providers in its medical groups, more than 26,000 associates and 7,000 physician partners and serves over 4.3 million residents in the greater Chicagoland area.
What You Will Do
As an Associate with AMITA Health, you will have the opportunity to
Acts as a liaison between guests, staff and patients to respond to patient and guest information inquiries.
Responsibilities:
- Receives, screens, routes and/or responds to all incoming inquiries for information, directions or concerns.
- Receives guest suggestions and complaints and escalates through proper channels.
- Provides patient information in compliance with The Health Insurance Portability and Accountability Act (HIPAA) requirements and organizational privacy policies.
- Identifies and report issues of safety and maintenance.
What You Will Need
Licenses/Certifications/Registration:
- Preferred Credential(s):
- Licensed Practical/Vocational Nurse credentialed from the Illinois Department of Financial and Professional Regulation.
- HS or Equivalent
- High school diploma or equivalent requiredBachelor's degree preferred
- One year of experience in the hospital setting preferred.
Equal Employment Opportunity
AMITA Health will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
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