Cummins Allison is a global leader in providing innovative banknote and coin processing solutions for the financial, gaming, retail, vending, and government markets including currency counters, sorters and scanners, check-deposit and casino-ticket processing solutions; plus coin sorters, coin counters and a complete line of full-function automated teller machines (ATMs).
 

Our privately-held company has a 128-year heritage of leadership in technology and product innovation. In addition, the company holds more than 350 U.S. patents and has ongoing research and development (R&D) investments that are

double the industry average.

 

We currently have a position for a Technical Writer based at our corporate headquarters in Mount Prospect.
 

The position will be responsible for assisting in the writing of technical training manuals for all new Cummins Allison Branch Service Technicians, Domestic Distributors, Domestic Customers, International Distributors, and Home Office employees.
 

•Assist in writing our Technical Service Manuals and learning how to write and photograph for Service Bulletins, Kit Installation Instructions, and Service Manual updates, as required when changes or corrections occur.

•Maintain and archive all source and documentation files related to the project.

•Amend legacy product according to ECNs(Engineering Change Notices).

•Assist other technical writers when necessary.

•Proofread other technical writer's documentation.

•Build rapport with Engineering, Drafting, Service Training, National Field Service, and Worldwide Service.

•Adhere to company's Technical Writing Style Guide.

•Perform other duties as required, including assisting others in department.