Job Details | Call Center Representative

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AMITA Health

Location: Arlington HeightsIL 60004 Document ID: AC233-1J8H Posted on: 2018-07-0907/09/2018 Job Type: Regular

Job Schedule:Full-time
2018-08-08
 

Call Center Representative

Additional Job Information

Title: Rep-Call Center I

City, State: Arlington Heights,IL

Location: Alexian Brothers Health System

Department: Central Scheduling 001

Additional Job Details: Full-Time,Day, 40 hours,Weekly

**Position is located in Lisle, IL **

About Us

AMITA Health (www.AMITAhealth.org) is a joint operating company formed by Adventist Midwest Health, part of the Adventist Health System in Altamonte Springs, FL., and Alexian Brothers Health System, a subsidiary of St. Louis-based Ascension. Headquartered in Arlington Heights, IL, AMITA Health is the third largest health system in the state with more than 12,000 associates committed to delivering the most efficient, highest quality, faith-based care at nine acute and specialty care hospitals and at more than 80 ambulatory/clinic locations. AMITA Health has an extensive provider network of more than 3,000 hospital-affiliated physicians and the AMITA Health Medical Group consists of over 500 multi-specialty employed physicians and associate practitioners, ranking it among the largest regional medical groups. AMITA Health's mission is to extend the healing ministry of Jesus by respecting the faith traditions of the many individuals and families we have been called to serve across suburban Chicago.

Job Description

Job Summary:

Answers incoming calls and performs triage of inquiries.

**Position is located in Lisle, IL **

Responsibilities:
  • Responds to telephone and/or Internet inquiries from customers seeking information and/or resources., following a set standard.
  • Collects relevant caller data to assist with measurement, tracking and reporting activities.
  • Track inquires, questions and answers and provide resolution.
  • May perform additional clerical duties as assigned.

Qualifications


Education:
  • HS or Equivalent
    • High school diploma required

Work Experience:
  • One or more years of experience in a customer service role preferred.

How To Apply

If you have any questions about the application process or require a reasonable accommodation to complete the application, please contact Candidate Care at 855-778-6037 between the hours of 7:00 a.m. to 7:00 p.m. CST, M-F.

Equal Employment Opportunity

AMITA Health will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
     
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