Job Details | PT SNAP Outreach Coordinator-Southern Region

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Northern Illinois Food Bank

Location: JolietIL 60435 Document ID: AB096-7CNH Posted on: 2017-03-1503/15/2017 Job Type: Regular

Job Schedule:Part-time
Will not pay relocation expenses
Minimum Education: Not Specified2017-04-14
 

PT SNAP Outreach Coordinator-Southern Region

 

Classification:  Exempt

Reports to:  Manager of Healthy Community Programs

About Northern Illinois Food Bank:
Northern Illinois Food Bank provides nutritious food to all those in need through our own efforts and those of our 800 partner agencies in the following 13 counties - Boone, DuPage, DeKalb, Grundy, Kane, Kankakee, Kendall, Lake, McHenry, Ogle, Stephenson, Will and Winnebago. Northern Illinois Food Bank acquires, gathers, handles, and distributes approximately three million pounds of donated, government, and purchased food each month through local food pantries, soup kitchens, shelters, youth activity centers and other food assistance sites.

JOB DESCRIPTION

Summary/Objective
The SNAP Outreach Coordinator’s primary responsibility is to provide SNAP (Supplemental Nutrition Assistance Program, formerly food stamps) application assistance to people visiting food pantries and community sites throughout the assigned region (Will, Grundy, and Kankakee Counties). This also includes providing program information and eligibility pre-screening. Must be able to document all services provided in an electronic database and work with other members of the SNAP outreach team to develop new outreach locations, problem-solve, and create best practices.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Assist with SNAP (food stamp) applications – work at various partner food pantries and community sites (e.g. libraries, unemployment offices, etc.) to provide education, pre-screening, and online application assistance to low-income individuals/families about SNAP. This position is responsible for submitting 225 applications annually.
  2. Provide program information and referral help – to individuals, families, and community networks based on a comprehensive understanding of food resources and other available benefits. Must learn ins and outs of the benefits application process. Responsible for remaining up-to-date with changes in SNAP and sharing this knowledge with local partners.
  3. Provide follow-up assistance – call a sample of clients who were assisted to determine the outcome of their application. Where possible, help them navigate barriers to complete the enrollment process. This position is responsible to maintain an approval rate of at least 80% for submitted applications.
  4. Community partnerships – find new locations for SNAP outreach by building relationships with partner food pantries, local government offices, social service agencies, and other community sites. Occasionally represent Northern Illinois Food Bank at community networking meetings.
  5. Reporting and administration – record all activity in a timely fashion in online database for funding and evaluation purposes.
  6. Collaborating, strategizing, and advocating – must be able to attend monthly team meetings in Geneva, quarterly trainings, and conference calls as assigned. Assist with developing outreach materials based on new learning. Bring new ideas to the table to develop successful SNAP outreach.

Competencies

  1. Commitment to alleviating poverty through food assistance; ability to promote the food bank’s mission, vision, and values.
  2. Highly organized, detail oriented, timely, thorough; pro-active communicator.
  3. As a remote employee, must be highly independent, self-motivated, and goal-oriented. Ability to create, organize, and stick to your own schedule with minimal oversight.
  4. Proficiency in Microsoft office (Outlook, Word, and Excel) and data entry.
  5. Outgoing, respectful, and discreet. Ability to remain calm and friendly with people from diverse social and cultural backgrounds.

Work Environment
This job operates in a professional office environment as well as in local area food pantries and community spaces. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands
While performing the duties of this job, the employee is regularly required to drive. This is largely a sedentary role; however, some movement is required as well as the ability to lift bags weighing up to approximately 20 pounds.

Position Type and Expected Hours of Work
This is a part-time position. This position regularly requires 18-20 hours per week and shifts vary each week based on the visits this employee has arranged. Flexibility is available although evening and weekend hours may occasionally be required. Monthly meetings in Geneva are required.

Travel

  1. Must have reliable vehicle with valid driver’s license
  2. Must be able to travel throughout assigned region (Will, Grundy, and Kankakee Counties) and monthly to Geneva. Position includes mileage reimbursement.
  3. Must reside in assigned region (Will, Grundy, or Kankakee County)

Preferred Education and Experience
Bachelor’s degree or commensurate professional experience in sales, community organizing, public benefits, or social services

EEO Statement
Northern Illinois Food Bank is an Equal Opportunity Employee (EEO)

* * * Click this Link to Apply * * *

     
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