Sales Associate - Banana Republic (Michigan Avenue)

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Hiring Company

Banana Republic brings a fresh twist on classic apparel to men and women around the world. The company that started as a safari outfitter in San Francisco now outfits a whole new generation of explorers in clothes that walk the line between easy and refined.

Our promise is to be the "True Outfitters of Modern American Style." And through this, we'll enable our customers to live their True Style. We believe that True Style is more than what you wear. It reflects how you live, how you choose to navigate your life, and how you show up.

Location

Chicago, IL - Michigan Avenue

Job Description

Our Sales Associates (Brand Ambassadors) are team players who are Stylish, Respectful, Social, and Engaging. They are passionate about fashion and trend and have an in-service mindset in doing what's right for our customers. The Sales Associate (Brand Ambassador) is responsible for helping create a customer centric environment and engaging with customers to ensure a positive shopping experience.

Creates an engaging experience for customers

• Demonstrates a customer first mindset while working in the store.
• Educates customers on product features and benefits.
• Connects with customers by asking open-ended questions.
• Speaks with confidence to customers about styles and trend.
• Enhances the customer experience through digital offerings.
• Ensures customers never leave disappointed.

Delivers customer service to increase sales

• Drives sales by suggesting items to meet customer needs.
• Upholds all store policies and procedures.

Ensures the store is easy to shop and accessible to customers

• Maintains the store to meet brand standards.
• Executes all operational processes effectively.

Contributes to a positive customer centric environment

• Embodies a customer first mindset.
• Demonstrates values and behaviors consistent with our culture.
• Provides support to employees through sharing of knowledge.
• Assists team members in customer interactions.
• Previous experience in customer centric environment preferred.

Requirements

• Ability to demonstrate strong customer focused skills.
• Ability to receive feedback and take action when appropriate.
• Ability to meet brand availability requirements.
• Ability to lift and carry 30 lbs.
• Ability to maneuver around sales floor and stockroom.