Description
Patient Access Representative I - NorthShore University Health System

NorthShore is currently seeking Patient Access Representatives for their Practice Support Center in Skokie. This is a full-time position and is benefits eligible. A minimum typing speed of 35 words per minute required.

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Hiring Company: NorthShore University HealthSystem (NorthShore)

NorthShore University HealthSystem (NorthShore) is a comprehensive, fully integrated, healthcare delivery system that serves the greater North Shore and Illinois communities. NorthShore is committed to earning the loyalty of those who come to us for care and those who play a role in providing that care. Service Values which include: Exceptional Customer Service, Supportive Workplace Interactions and Professional Work Ethic, define the behaviors that each employee demonstrates with co-workers, patients and families, physicians, and visitors.

There are many benefits to working at NorthShore, which include a supportive work environment that promotes professional and career development, recognition of our staff for providing excellent service and a competitive benefits package.

Position Overview

NorthShore is currently seeking a Patient Access Representative for their Practice Support Center in Skokie. This job entails working in a call center environment therefore, the employee will not have face-to-face patient contact. This is a full-time position and is benefits eligible.

Schedule

Hours will be scheduled in 8-hour stable shifts covering Monday through Friday between 7:30am - 11:30pm and some Saturdays between 7:30am - 7:00pm.

Location

The Practice Support Center is located at 4901 Searle Parkway in Skokie, IL.

Responsibilities

In this role, you will:

• Answer phones
  
• Schedule appointments
  
• Complete patient registration
  
• Register and verify insurance
  
• Provide other administrative support
  

Qualifications

NorthShore's ideal candidate will have:

• High school diploma or equivalent required, some college preferred
  
• One year of related experience previous customer service, administrative and/or medical office experience preferred
  
• Minimum typing speed of 35 words per minute required
  

EOE: Race/Color/Religion/Sex/National Origin/Protected Veteran/Disability, VEVRRA Federal Contractor.