Title:Training and Development Specialist I (IT Training) - UI Health Info Tech Services (Job ID #67557)

Department: Information Services

Category:Civil Service

Location:UI Health

Close Date:08/02/2016

Shift:Days

Hours Per Week:M-F 37.5 hours week

Description: Job Summary:

 

The University of Illinois Hospital and Health Sciences System is seeking a Training and Development Specialist I (IT Training).   Reporting to the Manager of IS Training, the Training and Development Specialist I (IS Training) delivers learning and organizational development interventions to effectively on-board, train, coach, and measure performance of hospital staff in meeting established organizational goals. Work is focused on developing and delivering clinical systems training to employees and physicians who use the Health Care Electronic Medical Records (EMR) systems and other clinical/reporting systems on an on-going basis, as well as consulting with medical staff to provide EMR/clinical systems training services to hospital and ambulatory clinic staff.

 

 

• Identifies development needs within the organization on the basis of requests, ongoing needs assessments, and other indicators such as employee opinion or system upgrades. Determines and communicates appropriate intervention based on results of needs assessment.
• Delivers role and skill-based training to a wide range of audiences, up to and including senior executives, as well as small and large groups.
• Develops and maintains training materials, reference guides, and eLearning materials available through a variety of sources. Keeps contents up-to-date in a timely manner to ensure employees have most current information.
• Participate in the delivery and content of organization-wide EMR training program including, but not limited to, program design, development, and maintenance of training materials in compliance with The Joint Commission requirements and ongoing quality improvement initiative.
• Manages pre-and post-learning activities, communications and materials. Provides support to end users and addresses questions or problems as needed.
• Measures and reports on training analytics such as attendance, course completion, assessment scores and learning impact, among other things.
• Continuously updates programs based on feedback.
• Identifies system change management needs via requests, ongoing needs assessment and other indicators such as employee opinion or system updates. With support from others, determines and designs development interventions in response to identified needs. Communicates and implements appropriate interventions based on results of needs assessment.

• Consults with leaders on system issues impacting individual, departmental, and organizations performance. With support from others, designs and delivers customized system development interventions to address issues.
• Consults with business partners, delivers individual and team coaching for staff. Exercises independent judgment to address specific issues that require risk assessment in line with organizational system objectives, goals, or policies.
• Works with various teams in the organization to identify, investigate and resolve system concerns and issues.
• Maintains clinical training systems as appropriate.
• Assists with various special projects and other duties as requested

Qualifications:  Minimum Acceptable Qualifications Required:

1. Any one or any combination of the following, totaling four years (48 months), from the categories below:

1. credit for college training leading to a major or concentration in education or other fields related to training and development such as human resource administration or business administration or closely related fields

• 30 semester hours equals 12 months
• 60 semester hours equals 24 months
• 90 semester hours equals 36 months
• 120 semester hours or a Bachelor’s Degree equals 48 months

1. credit for college training leading to a major or concentration in fields other than those previously listed

• Bachelor’s Degree equals 3 years (36 months)
• Master’s Degree equals 4 years (48 months)

1. work experience as a human resource or training professional

1. Two years of professional work experience in the training and development profession.¹

¹A Master's degree in education or other fields closely related to training and development (such as human resource administration or business administration) or a Master's degree with a concentration in these fields may be substituted for one year of such experience.

Preferred Qualifications:

• Bachelor’s Degree in Information Technology, Adult Education, or clinical area of study.
• A minimum of two-years system training experience in a healthcare environment.
• Demonstrated understanding of major healthcare systems and applications, for example, EMR, Cerner, Epic, Eclipsys, etc..
• Knowledge of adult learning principles and multiple training environments, computer based training, and blended learning.
• Demonstrated knowledge of system training development and implementation.
• Demonstrated system training delivery skills.
• Ability to manage goals and deadlines while handling multiple projects.
• Ability to consult and interact with various levels of leadership.
• Demonstrated ability to work independently, as well as, in a team environment.
• Demonstrated ability to work on cross-functional project teams.
• Proficient in Adobe Captivate and Microsoft Offices for the production of training materials.
• Strong presentation, verbal and written communication skills.

To Apply: For fullest consideration, please complete an online application by clicking the Apply for Position button below.  You must select UI Health as one of your preferred work locations.

Please upload all valid certifications and transcripts within the document section of your online application. Documentation of high school completion (official transcripts, copy of diploma or GED certificate) is required in order to be eligible for this position within the University of Illinois Hospital and Health Sciences System.

All civil service positions require an exam.  The exam for this position is a Credentials Assessment. You will not be required to report in person for this exam.

 

Credential Assessment Exam Scoring Information:

You will not be required to report in person for this exam. The updated online application and all uploaded, relevant documents, such as a resume and/or college transcript will be used in the calculation of the exam score. These documents should be uploaded prior to the position close date. 

When completing your online application, please be sure to provide full work history with detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e. resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

If a degree or college coursework is required, you must provide official transcripts.

Transcripts/Licenses/Certifications MUST be uploaded electronically to your online application through the "Documents" page on the Civil Service Employment Application (page 4). Be sure to select the appropriate document type before uploading the document.

If your educational institution provides electronic transcripts, please have them sent to hross@uic.edu

If your educational institution doesn’t provide electronic transcripts, they must mail the transcripts to:

University of Illinois at Chicago
Recruitment and Staffing
Human Resources Building Room 109
715 S. Wood Street M/C 862
Chicago IL 60612

Attn: HC3565 Training & Development Specialist I

If an application and all applicable forms, transcripts, and supporting documents are not submitted by the close date, the applicant/employee will not be considered for this position and will be denied. 

For fullest consideration, the above mentioned requirements must be submitted no later than Tuesday August 2, 2016

We appreciate your interest in employment at the University of Illinois at Chicago. 

The University of Illinois is an Affirmative Action/Equal Opportunity Employer.  

This position requires Illinois residency within 180 days of the hire date.

Please apply at the link below

https://jobs.uic.edu/job-board/job-details?jobID=67557