Retail Bridal Sales Manager

House of Brides is now hiring for Retail Bridal Sales Manager positions. We are accepting résumés for positions at House of Brides Couture in Chicago and House of Brides in Schaumburg, Glen Ellyn, Naperville/ Aurora and Orland Park.

Retail Bridal Sales Manager earns a salary commensurate experience, flexible hours and full benefits package.

House of Brides has been dressing brides and their wedding parties since 1929. For 86 years, we have been committed to providing excellence in customer service and creating a dynamic work environment for our employees. House of Brides is seeking assertive individuals to join our team and to make our customers’ experience truly unforgettable.

Are you “the one”?

If you are interested in the position, please submit your résumé with a recent photograph for consideration. Interviews are currently being conducted. First interviews may be done via Skype.  

Retail Bridal Sales Summary

General Summary:

Our Retail Bridal Sales Manager is responsible for the overall profitability and operations of the salon through employee development and customer experience. The Retail Bridal Sales Manager ensures each House of Brides customer receives professional and superior customer service. He/ she acts in accordance to House of Brides policies and procedures.

Job Specifications:

Position Requirements

• Position includes day, evening and weekend hours. Full time positions may require day and/ or evenings and weekend hours 

Work Experience

• 2 or more years in management are required. Retail experience is preferred

Profitability

• Attain monthly sales goals and set individual staff sales goals
• Provide daily feedback to staff on selling performance to ensure goals are met
• Oversee sales floor and assist in closing sales

Employee Development

• Interview and recommend new hires
• Evaluate staff and make recommendations to upper management
• Conduct staff meetings to review policies and procedures, provide training and communicate expectations on a daily basis

Store Operations

• Generate sales and inventory reports
• Oversee the overall store presentation and delegate employee responsibilities
• Understand, communicate and enforce policies and procedures and other pertinent information with staff
• Address and document unsatisfactory performance or policy and procedure violations.

Customer Experience

• Ensure customers receive the highest level of customer care
• Communicate with customers to identify and resolve customer issues

Analytical Skills

• Ability to understand and operate basic computer systems within the store
• Ability and willingness to learn new computer applications as needed
• Ability to read and process product, sales and inventory reports  

 House of Brides is a non-smoking company.