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The D/C Group
Location: Elk Grove Village, IL 60007 Document ID: A9393-5AAW Posted on: 2015-10-0110/01/2015 Job Type: RegularJob Schedule:Full-time
Minimum Education: Not Specified2015-10-31
Carrier Manager
Carrier Manager (or Carrier Relations Specialist)
We are a family run full-service packing, crating and transportation company located in the Chicago suburbs, in search of a Carrier Manager/Carrier Relations Specialist to join our team.
Duties and Responsibilities:
- Manage the movement of client's goods, ensuring they are picked up and delivered on-time to the client's satisfaction
- Develop carrier base and negotiated rates in accordance with company policies
- Maintain sensible business integrity in all business decisions
- Follow a culture of continuous quality improvement aimed at the highest level of customer satisfaction
- Record all necessary information into applicable software applications.
- Confer with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise
Education and/or Experience:
- A minimum of 1-2 years of similar or related experience in the transportation industry
- Associates or Bachelor’s degree a plus, but not required
- Basic computer and typing skills to include a working knowledge of Microsoft Office Suite (Word, Excel, Outlook)
- Experience with Profit Tools and Great Plains highly desirable
- Possess a strong customer service mentality
- Flexibility in dealing with tight deadlines and service sensitive issues on a daily basis
- Must possess strong written and oral communication skills
- Work well with others in a team environment
- Teachable and eager to learn
You can apply below for immediate consideration!