Job Details | Senior Program Manager

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Aptify

Location: ChicagoIL 60601 Document ID: A9381-4MN9 Posted on: 2015-09-2209/22/2015 Job Type: Regular

Job Schedule:Full-time
Minimum Education: Bachelors2015-10-22
 

Senior Program Manager

Senior Program Manager

Are you looking for a position that will leverage your team leadership and project management skills?  Do you have a high degree of personal ownership?  Picture yourself as an Aptify Full Time employee responsible for managing concurrent implementations of Aptify’s Association Management Software (AMS).

 

Being a Program Manager at Aptify will continually challenge you to rise to your best, as no two projects are exactly the same. Customer account management, scope, schedule and team management (U.S. and offshore) skills are required with knowledge of association software systems a plus. Most importantly, you must be a customer service minded individual who communicates clearly and consistently in writing and verbally. A passion for exceeding expectations is what will make you a success within our company!

 

Description:

The Senior Program Manager position requires in-depth knowledge and experience managing medium to large sized software implementations. The position requires the ability to work closely and efficiently with various clients in a variety of locations. The person should have a CRM or ERP background and is expected to become an expert in using Aptify in various business environments. The position often requires “hands on” efforts during implementations providing domain expertise regarding the use of the product, managing project team members assigned to the project, and ensuring a successful implementation such that we achieve a high degree of client satisfaction.

 

A Director-level position will be considered for candidates with the right combination of proven leadership ability and career background.

 

Responsibilities include:

  • Manage a portfolio of complex projects/programs from discovery to deployment to production
  • Experience managing program level profit and loss
  • Define scope, resources, schedule, deliverables, goals, risks, contingencies and milestones for each project
  • Manage onshore and offshore resources by providing mentorship, training, assessments and evaluations as appropriate,
  • Maintain accurate project documentation and effectively use MS Project
  • Participate in exploring new service/business areas while driving increasing services utilization for Aptify
  • Communicate effectively with the clients with weekly status reports and KPI dashboards to ensure project success.
  • Drive formalization and documentation of methodology and processes
  • Stay current on industry trends, terminology and certifications and suggests how they may be leveraged to enhance efficiency/productivity
  • Strong organizational, presentation, and customer management skills
  • Most clients will be in based in Chicago, however, some travel may be required

 

Requirements:

  • Undergraduate degree required
  • PMP or related industry certification(s), or ability to obtain certification within 1 year of hire
  • 7-10 years of Project Management or as a Technical Lead in IT consulting services in Packaged or Custom Software Enterprise Implementations preferred
  • Association/Non-Profit background a plus
  • Must have “can do attitude”
  • Willing to work individually as well as part of a team under stringent timelines

 

Benefits:

Aptify offers a fun working environment with great mentors and a fantastic, comprehensive benefits package some of which includes:

  • Medical, Dental, Vision
  • Generous 401k match contribution
  • Unlimited Paid Time Off
  • Paid Holidays
  • Life Insurance, Short-Term & Long-Term Disability
  • An employee referral program
  • An Employee of the Month and Employee of the Year monetary reward and recognition program
  • Flexible work scheduling and work from home options

 

Our Culture:

Our culture is important to us and so are our values which are "F.A.I.R.". Our employees embody being: Flexible, Accountable, Innovative and Responsive, and look for candidates who are enthusiastic about these values. We use an internal social media site where we continually call out & praise our employees on these four values which creates a high energy environment!

 

Aptify is a proud recipient of the When Work Works Award for two years in a row! When Work Works is a research-based initiative to highlight how effective and flexible workplaces can yield positive business results and help employees succeed at work and at home. We embrace flexible work scheduling and it shows!

 

Work Authorization:

Must have proper US work authorization.

 

About Us:

Aptify’s Core Purpose is changing the world, one client mission at a time. At Aptify, you can feel that you are directly contributing to each of our clients’ missions through the work that you do with our software. Founded in 1993, Aptify has over 20 years of experience providing powerful, flexible and comprehensive Association and Membership Management Software solutions globally. We focus on delivering a complete solution for association business needs coupled with the most flexible technology platform in the world. Aptify has been listed twice in the Inc. 500 as one of the fastest growing privately held companies in the United States, and has also been recognized in the Software 500.

 

When clients choose Aptify as its Association Management Software partner, they ensure that its organization will benefit from the latest advances in technology and be aligned with a company already in use by many of the best known names in the industry. Headquartered near Washington, D.C. in Tysons Corner, VA, Aptify maintains offices in California, Illinois, Louisiana, Sydney, Australia and Pune, India. Aptify, also has a broad partner presence internationally with local support in many countries.

 

Please apply at https://home2.eease.adp.com/recruit/?id=18077762

     
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