Job Details | Patient Service Representative (Bilingual/Spanish)

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Norwegian American Hospital

Location: ChicagoIL 60622 Document ID: A9163-04YF Posted on: 2015-04-3004/30/2015 Job Type: Regular

Job Schedule:Full-time
2015-05-30
 

Patient Service Representative (Bilingual/Spanish)

Greets all patients and visitors and answers incoming calls for the ambulatory clinic site of care. Obtains and records demographic and insurance information. Schedules patient appointments, procedures and / or diagnostic tests with appropriate physicians and / or departments and obtains pre-authorization for ancillary or referral appointments. Collects necessary payment and acts as a clinic-based resource and liaison to the hospital business office for patients who may have questions related to their physician and / or hospital bills. Professionally and effectively communicates information to internal and external customers, while maintaining a focus on patient service and patient confidentiality.

Job Requirements
Minimum 1 year experience
     
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