Job Details | Lead Field Service Technician

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SecureTech Solutions LLC

Location: ChicagoIL 60601 Document ID: A9154-2WLC Posted on: 2015-04-1604/16/2015 Job Type: Regular

Job Schedule:Full-time
Will not pay relocation expenses
Minimum Education: High School2015-05-16
 

Lead Field Service Technician

Main Job Tasks and Responsibilities

  • Identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Installs, troubleshoots, and maintains security equipment.
  • Interacts with customers on a daily basis.
  • Determines and recommends which products or services best fit the customers' needs.
  • Requires 5+ years of field experience.
  • Relies on extensive experience and judgment to plan and accomplish goals.
  • Performs a variety of tasks.
  • Ability to draw from prior experience and apply to new systems and concepts.
  • Shared responsibility of on-call emergency service during weekends and holidays.
  • Reports to general operations manager.
     

We are a small business, the job is fast paced and hectic at times. It requires independent judgment with minimal or no supervision.

Key Competencies

  • Quick learner of new equipment and software applications
  • Strong attention to detail and accuracy
  • Interpersonal skills
  • Good communication skills both written and verbal
  • Organizational skills
  • Time management
  • Information management
  • Problem-solving skills
  • Decision-making skills
  • Ability to work at a fast pace
  • Friendly and approachable
  • Professional appearance
  • Ability to manage and train others

 

Benefits:

Wages based on experience

100% Employer paid medical after 90 days

Company iPhone and laptop

8 Paid Holidays

Sick days and Vacation days given after 6 months

     
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