Job Details | Project Specialist

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First American Bank

Location: Elk Grove VillageIL 60007 Document ID: A8495-01WM Posted on: 2015-01-2201/22/2015 Job Type: Regular

Job Schedule:Full-time
2015-02-21
 

Project Specialist

This hourly (non- exempt) position serves and supports all the business units of First American Bank through the implementation of technological business processes and systems. The Project Specialist also helps to streamline department processes and distribute information in the most efficient manner.

DUTIES & RESPONSIBILITIES:

Analyze and document departmental processes within each of the organization's business units.

Create workflow diagrams, using Microsoft Visio.

Work directly with individuals within the business units and with the Project Specialist Team to make recommendations for streamlining processes and to develop project requirements.

Align the needs of the business units with the capabilities delivered by the IT department, and serve as a liaison between those groups.

Troubleshoot software problems and develop solutions.

Test multiple projects, document changes to the projects, and distribute appropriate training materials to the business units.

Provide technical support on each of the applications utilized by the department.

QUALIFICATIONS:

Bachelor's degree, technical certification or one year qualifying work experience required.

Minimum 1 year professional/or academic experience in computer programming, business analysis, or system administration REQUIRED.

Previous banking industry experience a plus.

Excellent analytical and problem solving skills are required.

Strong verbal and written communication skills and good customer service skills with internal customers are required.

VBA scripting & MS SQL experience is a plus.

Familiarity with a corporate document knowledge base or MS CRM is a plus.

Professional and/or academic experience working with MS Visio is preferred.

Must have an above average understanding of various computer applications, including but not limited to: word processing and spreadsheets. A strong desire to learn new technologies and work in a team environment.

Some travel between Elk Grove and various branches is required.

Ability to work regularly scheduled hours Monday - Friday (some weekend or evening hours may occasionally be required depending upon business need).

First American Bank is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).
     
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