Whether you are gazing upon the iconic North American animals at Great Bear Wilderness, jumping into the jungle at Tropic World to meet our new silverback gorilla, or taking in a super spectacular dolphin show at the Dolphinarium, Brookfield Zoo has been a remarkable destination since 1934. With 216 acres of park-like setting, our guests may visit to enjoy seeing and learning about our over 450 species of animals or attend a special event such as a wedding, picnic or meeting.

As a Section Supervisor - Park Safety you will be responsible for providing services that ensure a positive guest experience, control access at the gates and, overall, to supervise all aspects of Park Safety Officers (PSO) daily activities. This includes shifting work assignments, coordination of staff and workload, management of staff hours as directed by manager(s), and training and ensuring that proper procedures and policies are followed. Utilizing your prior public safety experience, you will observe staff and guest activities and park grounds to identify and appropriately report risk hazards as well as monitor and supervise crowded areas. You will be responsible for maintaining good public and employee relations; this includes providing assistance and directions to guests and crew including effectively resolving complaints and escalating as appropriate. As Section Supervisor you will also assist manager(s) with special assignments as needed, requested or instructed including special schedules, pickup, and delivery of equipment within the park; prepare and maintain records of equipment and uniforms issued to PSOs; assist manager(s) in the maintenance of records of PSO training; and know and abide by the rules and regulations, procedures and requirements contained in the current PSO manual.

Position Requirements and Specifications
This is a temporary position. The starting wage for this position is $8.90 per hour.

The requirements for this position include:

• Minimum one-year public safety experience required. This experience may include employment as a Patrol Officer, Security person, or a Park Safety Officer, or volunteer work involving direct contact with a diverse audience, providing directions/assistance, handling traffic control, crowd control, etc. or other directly relevant experience.
• Requires a conscientious, responsible, and reliable individual.
• Ability to use a hand-held radio, emergency fire hoses and ropes required.
• Experience and/or ability to work and interact effectively with a diverse, multicultural audience.

The desirable/preferred qualifications include:

• High School graduate or (GED) equivalent preferred.
• Multilingual ability, Spanish fluency a plus.

Additional Information
This requisition is to actively recruit for a position for 2015.

The Chicago Zoological Society is an Equal Opportunity Employer/Affirmative Action Employer - Minorities / Women / Veterans / Disabled.