While enjoying our beautiful, park-like setting, Brookfield Zoo guests have ample opportunity to stop for a bite to eat at one of our many refreshment locations located throughout the Zoo or stopping at Austin Blues Bar-B-Que, located near the North Gate entrance. Whether fulfilling a backyard barbecue craving, satisfying a sweet tooth or quenching one's thirst, there are many outdoor refreshment destinations available, where the team provides quick and efficient service with an extra helping of quality customer service.

As an Assistant Manager, Food Service Operations, you will utilize your prior supervisory experience in a quick-service restaurant to manage, coordinate, supervise and oversee food preparation and production areas to maintain high levels of guest satisfaction through proper training and assuring adherence to sanitation, safety, speed of food delivery and quality standards, as well as compliance with Society policies and departmental standards and procedures. You will maintain security of all assigned Society equipment, assets, and supplies; and, uphold established service standards and financial results balanced with safety and sanitation requirements. Also making use of your prior experience, you will coach and train staff, not limited to but including staff development for growth and expansion in their areas of expertise, streamline production, and cross-train staff for future growth. As Assistant Manager, you will maintain effective communications among managers and staff to ensure timely delivery and superior quality of products and services; coordinate staffing guides and schedule for food service area in accordance with budgeted labor standards; and assist the manager in daily inventory control and end-of-month inventory counts and procedures. Food Service employees are assigned to work restaurants, refreshment stands, mobile carts, or other outdoor sales locations and may also be required to assist temporarily at other Guest Services locations.

Position Requirements and Specifications
The Assistant Manager, Food Service Concessions at North Gate Snacks and Refreshments requires flexible availability to work any five days out of seven days each week. The position also requires the ability to work non-standard hours including evenings, holidays, and weekends. Work schedules are based on the needs of the operation and may be adjusted due to weather conditions. You must be at least 21 years of age for this position.

This is a temporary position. The minimum starting wage for this position is $14.25/hr.

The requirements for this position include:

• High School graduate or (GED) equivalent preferred. College coursework in relevant business, culinary, or management subjects or other relevant subject a plus.


• Minimum of two years supervisory experience in a quick-service restaurant required.


• Must be at least 21 years of age.


• Basic computer skills required, with data entry experience in Microsoft Excel and Microsoft Word desired.


• Must hold or obtain, within one year of hire, a Food Service Sanitation certificate as required by the city, county and state.


• Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multilingual ability, Spanish fluency a plus.

Additional Information
This requisition is to recruit for a temporary opportunity for 2015.

The Chicago Zoological Society is an Equal Opportunity Employer/Affirmative Action Employer - Minorities / Women / Veterans / Disabled.