Strolling through Brookfield Zoo and gazing at the vast collection of animals may also inspire a stroll through one of several gift shop destinations. Stuffed Animal Kingdom Gift Shop is popular for a wide variety of fun, furry animals, many of which resemble favorites our guests come to see on their visit to the Zoo. It may be a traditional favorite like a tiger or bear, an important symbol of conservation such as the Okapi, or an unexpected blue hippo or pink penguin.

As a Lead Sales at Stuffed Animal Kingdom Gift Shop, you will assist our many guests and greet them with a welcoming smile as customer service is a number one priority at Brookfield Zoo. Along with that welcoming smile, your helpful assistance, friendly demeanor, and vast knowledge about the merchandise will contribute positively to merchandise sales. As a role model to new seasonal employees, these attributes serve to demonstrate enthusiasm and passion for a positive guest experience. In addition, you will be operating the cash register to accurately ring up sales and balancing the cash draw at the end of each work day; participate in daily operations by cleaning, stocking, pricing, displaying merchandise and taking accurate inventories. As Lead Sales, you may also open, run and/or close in the absence of supervisors as well as provide assistance to management.

Position Requirements and Specifications
Brookfield Zoo is open every day of the year including weekends and holidays. We are seeking to fill positions with a variety of start dates with a larger number of these start dates during spring time as we prepare for our busy summer season which kicks off Memorial weekend.

We are seeking individuals that are able to work a flexible schedule that would include working weekend days (when we are busiest) as well as regular week days. The work shifts are usually from 4 to 8 hours in length generally during the hours that Brookfield Zoo is open. The work schedule may start as early as 8:00 a.m. and end as late as 7:00 p.m. (10:00 p.m. on weekends and for special events).

This is a temporary position. Starting wage: $8.55 per hour.

The requirements for this position include:

• High School graduate or (GED) equivalent preferred.


• One year retail experience preferred. Accurate basic math skills required.


• A demonstrated high level of customer service skill and the ability to operate a cash register accurately and efficiently.


• Ability to communicate effectively with the public and coworkers required.


• Must be responsible, well organized and have an eye for detail and accuracy with the ability to handle multiple tasks.


• Demonstrated ability to work effectively under pressure and meet deadlines.


• Must project a willingness to learn new skills and tasks. Project a neat, clean, professional appearance at all times.


• Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multilingual ability and Spanish fluency a plus.


• Must be willing and able to work non-standard hours including evenings, holidays, and weekends.


• Lead Salespersons may be assigned to work in gift shops, tents, souvenir stands, photo booths, and carts.

Additional Information
This position is to actively recruit for temporary openings for 2015.

Additional requisitions will be posted as additional opportunities become available. Please continue to visit our CZS Career Center for these
future opportunities .

The Chicago Zoological Society is an Equal Opportunity Employer/Affirmative Action Employer - Minorities/Women/Veterans/Disabled.