Duties and Responsibilities

• Responsible for field supervision of Patrol Officers and Park Safety Officers during shift, special events, special assignments and daily operations under the supervision of the Lieutenant. Reviews reports written by subordinates, monitor staff performance, counsels and evaluates performance and recommends personnel actions. Keeps Lieutenant (or Assistant Director, Public Safety/Deputy Chief of Police in Lieutenant's absence) informed in a timely manner of non-routine incidents or situations that have the potential to impact the department or the Society.
  
• Coordinates daily activities of subordinates during routine and emergency situations, including supervising park opening and closing processes and providing counseling and assistance, to ensure established policies, procedures and directives are followed.
  
• Patrols property and enforces park rules, regulations, and statutes. Prepares field reports and paperwork in accordance with established procedures. Patrols the park and adjacent boundaries using a patrol car, golf cart, on foot or bicycle as assigned. Responds to basic inquiries from reporting staff and follow up as appropriate. Responds to dispatch calls for routine and emergency situations. Coordinates activities or respond to emergency situations per protocols. Direct vehicle traffic inside parking lots and on streets surrounding the park as assigned. Operates the police dispatch desk; maintain incident cards for responding units. Assures positive public relations and respond to inquiries and requests for information.
  
• Following operating procedures from Resource Hospital, administers first aid treatment for injuries or illness.
  
• Monitors facilities, parking lots, and adjacent properties for safety, hazards and security. Patrols by drive by and physical checks to observe, prevent or terminate unlawful acts; report/document crimes, unusual situations or safety issues; responds to calls or initiate actions and back up other units as required.
  
• Prepares for and conducts daily roll call at the beginning of the day shift, inspect the appearance of subordinate officers, and assign officers to special details including communication of new directives and other relevant information.
  
• Maintains order and investigates suspicious activities of guests and employees. Determines course of action, reprimands or warns individuals, detains or expels from park and/or arrests and books persons committing crimes, as appropriate, to the situation. Interviews complainants and witnesses; analyzes probable sequence of events; seeks additional data through research; identifies, arrests and takes into custody offender(s) for probable cause; advises such persons of their constitutional rights; searches subjects for office safety and testify in court or other proceedings to provide known facts and evidence. Transports arrested individuals to appropriate jurisdictions for further processing as necessary.
  
• Administers and actively participates on assigned department team(s. Works with Police Lieutenant and Safety Manager to reinforce a safety culture within the Public Safety Department. Works with Public Safety Department staff on hazards. Reports all unsafe conditions, violations of safety procedures and takes immediate steps to rectify unsafe conditions. Reports incidents and corrective actions taken immediately to Safety Department and Police Lieutenant. Complies with and assures subordinates follow safe work practices, inspects equipment and vehicles daily for any defects, uses personal protective equipment and automobiles as assigned in the performance of duties.
  
• Monitors behavior and condition of animal collection, conditions of the buildings and facilities during night shift and provides assistance as necessary to Society officials and other staff. Monitors fire alarm system, responds to activations and takes necessary corrective actions.
  
• Provides assistance in law enforcement and other assigned activities to local community police departments as requested or assigned. Other related duties as assigned.

Position Requirements and Specifications
This position requires the following:

• Associate's degree in Criminal Justice or other directly relevant field or equivalent combination of training and/or experience required.
  
• Must have successfully completed and passed Illinois Police Academy to minimum standards.
  
• Minimum three years relevant law enforcement experience required.
  
• Must be knowledgeable of applicable federal, state and local civil and criminal statutes on which charges and arrests are executed, including laws of arrest, search and seizure. Must be knowledgeable of police rules and regulations.
  
• Must be Emergency Medical Technician ("EMT") licensed or obtain license of State of Illinois Emergency Medical Technician status within 1 year of hire and maintain current licensing. Must complete system entry process at resource hospital (Loyola) within 90 days of hire, or within 90 days of receiving State of Illinois EMT Certification, and must attend continuing education classes as mandated by EMS regional hospital and department standards to maintain EMT license.
  
• Valid Fire Owners Identification Card required.
  
• Must successfully complete qualifications with department-issued weapons (.45 caliber, shotgun, .223 caliber, .308 caliber, 45/70 caliber, .375 caliber and .458 caliber) as specified in CZS Police Department guidelines as soon as feasible upon placement or as otherwise specified by the Illinois State Training Board.
  
• Must have basic computer proficiency with e-mail, Internet, word processing, and spreadsheet software.
  
• Strong communications and interpersonal skills required. Must maintain confidence and have an excellent rapport with co-workers and guests and maintain excellent public relations. Must have the ability to work effectively with staff and guests at all levels. Must be able to understand, communicate, carry out and supervise oral and written instructions required. Must be able to prepare clear, comprehensive and detailed reports and accurately review reports and information.
  
• Must be able to assign, supervise, review and evaluate the work of subordinates.
  
• Must be able to analyze situations quickly and objectively to determine proper course of action.
  
• Ability to use common security and other equipment including, but not limited to: medical and extrication equipment, computers, portable radios and other emergency equipment required.
  
• Able to handle sensitive information, ability to distinguish confidential materials and apply Society standards for security and privacy.
  
• Strong customer service orientation. Must maintain a high level of customer service and work with staff to ensure that the highest level of customer service is delivered.
  
• Experience and/or ability to work and interact effectively with a diverse, multicultural audience.
  
• Valid driver's license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents.

The desirable/preferred qualifications include the following:

• One year or more of specific patrol officer experience preferred.
  
• One year supervisory experience preferred.
  
• Hands-on experience with Microsoft applications including Outlook, Word, and Excel desirable.
  
• Multilingual ability, Spanish fluency a plus.

Additional Information
The Chicago Zoological Society is an Equal Opportunity Employer/Affirmative Action Employer - Minorities / Women / Veterans / Disabled.