We are Farmers

We are looking for results-driven, customer service focused individuals to build a rewarding long-term career with us as an: Customer Service Representative Position located in Downers Grove.

Responsibilities

This is a critical position, being the first point of contact and servicing our customers.   Duties will include the following:   

Answering customers calls and follow up on their service requests
Cross selling book of business and quoting new leads.
Following up on marketing campaigns, quoting and binding coverage
Scheduling and confirming client’s appointment
Achieving required weekly calls to follow up on leads.
Coverage review with customers, processing endorsements, billing, payments and claims.
Communicate effectively with underwriters

If you have the following:

• Minimum of High School Diploma or equivalent.
• Customer service experience.
• Strong verbal and written communication skills.
• Ability to navigate within multiple computer programs simultaneously.
• Eagerness to learn about personal lines insurance policies.
• Obtaining your insurance licenses if you are not license

Here are just some of the benefits we offer:

1. Customer Service Position – no insurance experience is required
2. 100% Paid Training
3. Performance is rewarded – you drive your own success
4. Paid holidays and vacations.
5. Very generous commission schedule.
6. Bonuses based on performance and achieving company goals.
    

Contact Amira Malak for an interview 630.964.4010