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Senior Teller - Bloomingdale

Job Description:	This hourly (non-exempt) position is for the more experienced member of the Teller Department. Individuals will perform daily teller functions, including all special service transactions. This position will have a higher limit of check cashing authority, with limited transaction approval authority. Professional appearance and dress required for this highly visible customer position. Meets or exceeds assigned sales goals. Responsibilities: Strong customer service skills to provide First American Bank's high standard of service. Process checks and cash deposits to accounts. Process Savings withdrawals and cash checks. Provide special services as needed, including: redeeming coupons and US Savings Bonds, selling travelers’ checks, issuing Official checks, processing cash advances, coin deposits, coin orders, TT&L payments. Balance teller drawer daily, as well as review teller difference account daily. Assist in the recovery of differences created by other tellers. Balance and replenish ATMs. Includes processing of deposits and verifying currency in machine. Balance Coin/Currency vaults. Includes verification of currency and balancing of tickets. Assist other areas of branch in performing daily tasks, as needed. Including, but not limited to: processing check orders, organizing loan files, verifying account information. Assist in branch sales initiatives. Including, but not limited to: identifying customers for other products, such as investments and loans, and referring them to such; participation in calling programs to new/existing customers; preparation of mailers to new/existing customers. Perform opening/closing procedures of the branch. This includes possession of keys as well as combinations to various teller vaults. Assist in customer-issue resolution. Including, but not limited to: performing research, auditing of teller drawers, reviewing transactions. Approve transactions or provide teller overrides within established authority limits. Includes verification of identification, funds availability, and fraud prevention. Sign Official checks up to established check signing limit. Includes verification of identification, funds availability, and fraud prevention. Adhere to all written policies and procedures. Assist other branches in close proximity when staffing levels necessitate. Qualifications: High School degree or equivalent. Minimum one to three years teller experience. Experience in supervisory role preferred. Good figure aptitude and previous experience with any online teller system preferred. Strong customer service skills to provide FAB’s high standard of service. Good communication skills that allows individual to effectively interact with both customers and coworkers. Ability to operate online teller and/or cash systems preferred. Assist other branches in close proximity when staffing levels necessitate. Attend training classes as scheduled. We are open for business 6 days each week, Monday through Saturday. Scheduling may vary. The candidate must be available to work all hours of branch operation. Note: This position is located in Bloomingdale, Illinois, near the Stratford Square Mall. What we offer: Because our associates are our most valuable resource, we recognize their contributions through competitive salaries and complete benefits. First American Bank is an Equal Opportunity Employer
Job Location:	16 - Stratford

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