Job Details | Manager Advanced Practice Nurse; Outpatient Services

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Children's Memorial Hospital

Location: ChicagoIL 60601 Document ID: A4361-0HY7 Posted on: 2010-09-2009/20/2010 Job Type: Regular

Job Schedule:Full-time
2010-10-20
 

Manager Advanced Practice Nurse; Outpatient Services

General Summary of Position Responsibility:

Works with a multidisciplinary clinical team in outpatient services to provide evidence based patient care and patient/family education. Manages the daily operations of the unit and serves as the liaison for various inter and intra departmental personnel matters. Provides support to the Advanced Practice Nurse (APN) and nursing staff promoting the advancement of the nursing profession. Provides staff development opportunities for APN staff; evaluates individual performance planning and improvement.

Leadership Accountabilities:

Clinical Quality Outcomes

  • Establishes and maintains high standards for quality of care, & patient safety.

  • Takes initiative to improve both processes and outcomes, incorporating best practices, and innovations in professional field.

  • Ensures compliance with Children’s Memorial policies and all accreditation & regulatory bodies and their standards.

Strategic Growth

  • Compellingly communicates to staff the critical role they play in achieving Children’s Memorial’s mission and strategic goals.

  • Facilitates organizational change initiatives; leads and supports staff in adapting to a rapidly changing health care environment.

  • Facilitates development and achievement of professional & personal goals for self and staff.
  • Effectively recruits, orients, develops & retains a talented and diverse workforce.

Brand Identity

  • Strengthens our brand as a top tier provider and employer by establishing and maintaining high standards for excellence.

  • Models our values of service, innovation and teamwork. Holds others accountable for living these values.

Customer Satisfaction

  • Consistently models our Service Principles in internal and external interactions and ensures that the Service Principles are fulfilled to by others.
  • Ensures employees receive information needed to perform jobs including feedback to enhance performance and customer satisfaction.
  • Proactively addresses performance issues when indicated and administers policies, decisions, & disciplinary actions with consistency.

Financial Performance

  • Aligns department goals and manages department resources and budgets to meet Children’s Memorial’s strategic objectives.

  • Helps others understand the drivers of financial success for department and Children’s Memorial.

Required Skills

Area Specific Job Accountabilities:

  1. Leads clinical operations and provides administrative and clinical leadership to provide expert care in the outpatient areas including but not limited to Allergy, Immunology, Pulmonary, Plastic Surgery, Endocrinology, Rheumatology, Special Infectious Disease, and Psychiatry Departments at Children’s Memorial Hospital.
  2. Works with Advanced Practice nursing staff to plan and provide essential coverage for daily operations. Ensures for the provision of efficient and effective high-quality patient care in the above noted departments.
  3. Manages and monitors APN performance planning and improvement process.
  4. Facilitates and coordinates the development of department protocols/policies and guidelines for the continuity of care amongst the specialty/areas.
  5. Facilitates a consistent orientation process and documentation of achievements amongst new hires and experienced staff.
  6. Knowledge, Skills and Abilities:

  7. Master’s degree from an accredited school of nursing; APN required, NP certification required.
  8. Three years of clinical experience.
  9. Licensure to practice in the State of Illinois required.
  10. Working knowledge of current AAP guidelines for preventive care of children.
  11. Previous leadership experience preferred.
  12. Strong communication skills in order to address patients/families, physicians and hospital staff.
  13. Strong organizational and problem solving skills to manage complex processes and relationships in an evolving role while working with a diverse workforce.
  14. Ability to advance knowledge base through self-directed learning to maintain competency in the leadership role.
  15. Knowledge of regulatory compliance expectations and standards.
  16. Excellent communication skills.
     
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