Knowledge, Skills and Abilities:

Bachelor’s Degree in Information Technology or Health Care field with related training is required.

Minimum two years of experience installing/supporting applications. Experience in a healthcare related field preferred

Certification, if applicable for assigned applications. For Epic applications, current Epic certification required, or ability to complete certification within six (6) months of employment.

Working knowledge of personal computers and Microsoft Windows OS and applications.

Excellent analytical, written and oral communication skills. Ability to articulate facts and ideas clearly and concisely. Excellent customer service and interpersonal skills.

Excellent project management skills. Ability to prepare documentation to support established objectives consistent with generally recognized standards.

Ability to maintain a high level of integrity and confidentiality relating to employee/patient and hospital