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Lisa S Grago
Location: Chicago, IL 60611 Document ID: A4336-0OFYAd Number: 2907269 Published on: 2010-08-2108/21/2010 Job Type: Contract
Temporary
Intern
Job Schedule:Full-time
Published in: Chicago Reader
2010-09-20
Customer service Rep/ Call center Rep. Urgently Needed
As seen in Chicago Reader
We need a Customer service Rep/ Call center Rep.
This position is open for any individual that want to work part time interested candidate should get back to us via email to ( [email protected] ).
The Customer service representative will provide a valuable link between customers and the company. She/ he will be responsible for responding to customer inquiries and making sure that any problems they are experiencing are resolved.
Responsibilities
* The candidate should be able to manage customer claims.
* Conduct NPS (net promoter score) surveys time to time and prepare reports for management
* Collect VOC of customers/Dealers and customers and report to manager.
* Manage and forward customers claims to manager s and follow up until claim closes.
* The candidate should be able to maintain system reports and analyze.
* Reply to customers e-mail
If you are interested in this position kindly get back to me via email to ( [email protected] ) with below info..
Full Name, Full Address, Phone number, Age, Sex, Resume..
This position is open for any individual that want to work part time interested candidate should get back to us via email to ( [email protected] ).
The Customer service representative will provide a valuable link between customers and the company. She/ he will be responsible for responding to customer inquiries and making sure that any problems they are experiencing are resolved.
Responsibilities
* The candidate should be able to manage customer claims.
* Conduct NPS (net promoter score) surveys time to time and prepare reports for management
* Collect VOC of customers/Dealers and customers and report to manager.
* Manage and forward customers claims to manager s and follow up until claim closes.
* The candidate should be able to maintain system reports and analyze.
* Reply to customers e-mail
If you are interested in this position kindly get back to me via email to ( [email protected] ) with below info..
Full Name, Full Address, Phone number, Age, Sex, Resume..
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