• Monitor and maintain hardware and software infrastructure components
• Responds to infrastructure incidents, which could include on-call support, escalations, and coordinating resolution/remediation
• Drive root cause analysis on incidents
• Contribute to detailed project estimates and work plan
• Support process improvements
• Support Corporate strategy
• Build and sustain relationships/partnerships
• Provides disaster recovery support
• Mentor and coach peers/colleagues
• Focus on client/customer
• Designs, engineers and manages Allstate's UNIX infrastructure capabilities; and fulfills the server hosting needs of internal clients and projects
• Involves various internal businesses utilizing many diverse applications.
• High visibility interaction with Allstate business units' technical representatives, plus infrastructure engineers and administrators, at all levels, to ensure that expectations are understood, documented and met

Qualification