Job Details | Lead Communication Consultant - Corporate Relations

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Allstate Insurance Corporation

 Location: Northbrook, IL 60062 Document ID: A4264-12WH Posted on: 2010-12-0212/02/2010 Job Type: Regular

Job Schedule:Full-time
2011-01-01
 

Lead Communication Consultant - Corporate Relations

The Corporate Relations department oversees external public relations and internal communications on behalf of The Allstate Corporation. Functions in the department include communication strategy, public social responsibility (including corporate positioning, community relations and corporate contributions), media relations, public affairs, issues management, crisis communications, reputation leadership, executive support, and employee and agency owner communications.
The media relations and issues management functions are responsible for increasing the positive media stories and decreasing the negative stories about the company. Members of the team develop and manage proactive media relations campaigns as well as guiding the enterprise in identifying and preparing strategies for emerging threats to the company's reputation.
SCOPE AND RESPONSIBILITY:
The Lead Communication Consultant reports directly to the Corporate Relations Manager and will serve as a key member of the Media Relations and Issues Management team at Allstate's corporate headquarters. The successful candidate will partner with Corporate Relations' peers and business unit experts to provide strategic communications counsel and support.
The individual will:
  • Implement proactive media programs on behalf of Allstate's business units.
  • Establish and maintain relationships with key industry reporters at top tier national print and broadcast media outlets.
  • Lead vulnerability assessments for emerging threats to the company's reputation and developing communication strategies and messaging.
  • Serve as a public spokesperson for the Corporation on highly sensitive and controversial issues.
  • Provide frontline staff support to the company's Crisis Management Steering Committee and maintaining a current crisis communications manual.
  • Proactively mitigate negative media stories and protect Allstate's reputation.
Hear what current employees have to say about working at Allstate: www.allstate.com/Allstate/content/refresh-videos/HR/Allstate_General_Hiring.wmv!

Qualification

The ideal candidate should be a skilled communications professional with at least 7 years of experience, including knowledge of the insurance industry, media relations, crisis communications and project management.
REQUIRED JOB SKILLS:

General Business Skills:

  • Strategic thinking and planning skills to develop short and long-range integrated strategies
  • Strong media relations skills, including experience with hostile media interviews
  • Knowledge of the insurance industry
  • Knowledge of a corporate environment
  • Superior business writing skills and ability to develop strategically targeted messages
  • Excellent verbal and written skills, and the ability to grasp new concepts quickly
  • Counseling to help clients advance communication needs and priorities
  • Program development, integration and implementation success
  • Creative thinking to contribute new solutions to problems
This individual should also have solid strategic thinking and planning skills, problem-solving ability and be able to coordinate with diverse internal business partners. Finally, this individual must have exemplary communications skills, including developing communication strategies and messaging for reputational threats.
EDUCATION REQUIRED:
Bachelor's degree journalism, communications, public relations or related field. Masters degree in communications, public policy/ public administration or business preferred but not required.

Allstate Corporation is an Equal Opportunity Employer.

     
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